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Product & services pricing
3.82/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-07-13

Maytag crisper drawer

"Arrived in a very timely manner, fit perfectly "

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Verified
2/5

2024-07-13

Broken but still works

"Received my part broken but still will work in my refrigerator "

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Verified
5/5

2024-07-13

Great Experience

"It Was Great !! Right part delivered quickly, can't ask for more "

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Verified
5/5

2024-07-13

Exactly the write product

"Fast delivery and the correct product for my washing machine."

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Verified
5/5

2024-07-13

Excellent service

"Very professional. Prompt delivery and very accommodating."

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Verified
2/5

2024-07-13

Doesn’t close completely

"I ordered the plastic pice for over the deli pullout drawer, and everything works as it should, except the top comes about 1/2” from the drawer when closed. The part with the wheels, moves as it should, it just doesn’t close. "

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Verified
5/5

2024-07-12

Great Service

"Exactly the part I needed. Super-fast shipping. Highly recommend."

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Verified
1/5

2024-07-12

very poor return policy

"I had a microware door handle that didn't fit my Frigidaire model. It was never used emailed customer service for a return authorization # told then the part was never used. they asked for pictures of the old part and the wrong part and explain why I needed to return it. After sending pictures with an explanation that the screw holes didn't line up they still wanted larger pictures sent. I called customer service at this time and told them this made no sense the handle was unused and all I needed was a return authorization. After getting the return authorization # I sill had the pay for the shipping with tracking & signature at a cost of $14.27 for their misleading listing.
I will never again order from this company. :(
"

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Verified
5/5

2024-07-12

Excellent

"Parts came fast and fit perfect."

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Verified
5/5

2024-07-12

Fast, great purchase experience!!

"I bought 2 items, a fridge shelf and an oven element. Both were delivered so fast and packaged very securely! Will definitely order from them again! "

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Verified
2/5

2024-07-12

My part arrived damaged

"When I picked up the box from my doorstep it rattled. This gave me some concern. Upon opening the box and then opening the smaller box that the part was packaged in from the factory I found pieces of the part in the bottom of the box. None of the boxes showed any damage, but the part is broken at one of the connectors. I hope we can finally resolve this issue today?"

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Verified
5/5

2024-07-12

Vintage oven door springs

"My vintage 1984 Whirlpool range needed a new door spring. GRP stocks difficult to find genuine Whirlpool OEM replacement parts in original packaging, so I bought a pair and installed them both in less than five minutes. Having purchased a genuine Whirlpool OEM replacement bake element from GRP for the same range awhile back, i was confident I could count on them. Once again they did not disappoint. My advice: trust them. I certainly do."

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Verified
5/5

2024-07-12

adyouall13

"Good experience and good product and got on time"

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Verified
5/5

2024-07-12

Great Customer Service

"My replacement drawer arrived broken but was promptly replaced."

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Verified
4/5

2024-07-11

Old stove top

"Since our stove is so old, we were relieved that a genuine burner was available. Shipping cost was a lot more than what I think is reasonable, but I wanted it replaced quickly and should have looked into a local source. The burner fit and works as expected."

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