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Product & services pricing
3.82/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-07-09

Excellent service

"Thank you for the quick service!"

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Verified
5/5

2024-07-09

Good experience

"Their shipping isn't cheap for what I ordered, but it was fast and I received exactly what I needed. I'd definitely use again."

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Verified
1/5

2024-07-09

Garbage company

"This company lies! They sent me a replacement part, less expensive. Sent no notice that it was the same part. Sent no notes at all. Made me go without a stove for our giant 4th of July party and then after a day of submitting pictures and details they tell me, 3 days after my party, that the cheaper part I have is a substitute and will work. No refund, no apology. I want my money back immediately. Do not do business with this company! Technical support was garbage, the remedy was garbage, I paid more for a part I didn't get, and they offered no solution. Trash! "

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Verified
3/5

2024-07-09

WAY too expensive

"I paid over $30 for what I thought were TWO replacement knobs for my old Jenn Aire. Turns out, I got one. My mistake, but that is ridiculously expensive. "

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Verified
4/5

2024-07-09

JMK

"The parts I received were exactly the correct parts. The parts arrived 3 days later than what was presented when ordered. Other than that all was good."

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Verified
5/5

2024-07-09

Helpful customer service and quality product

"I ordered a replacement shelf for my refrigerator. GRP had the lowest price by far. I called to make sure the part matched what I needed and was helped by an actual human who was patient and knowledgeable. It arrived super quickly with zero hassle. "

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Verified
5/5

2024-07-09

LG Replacement Ice maker

"Part came in 3 days, so happy to have ice in our 100 degree heat!"

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Verified
5/5

2024-07-09

Quick delivery

"Good experience with this vendor. "


Verified
1/5

2024-07-09

Not Received Part

"I have not received a tracking number or the product at this time.
Will be happy to rate the service after I receive the product.
"


Verified
5/5

2024-07-09

Great company

"I looked up the model and was able to find the part. Price was higher than I wanted, but part came when expected and fit perfectly. "

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Verified
5/5

2024-07-08

Good Delivery Time

"OEM parts for Bosch dishwasher. Very pleased. "

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Verified
1/5

2024-07-08

I received a defective, non-OEM part

"I received a defective, non-OEM part"

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Verified
5/5

2024-07-08

Fast and accurate

"Quick order process and crazy fast shipping. Great job guys "

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Verified
5/5

2022-07-26

Great Company - Great Product - Great Pricing

"its nice to have at least one company out there that seems to have every part on the planet! Thanks!"

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Verified
2/5

2024-07-08

Genuine?????

"Sent a non genuine part as a "substitute" that did not fit and was the wrong color, getting a return and refund for this is taxing and requires jumping thru hoops "

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