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Product & services pricing
3.82/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
1/5

2024-07-07

Part not available

"They didn’t have the part I wanted, but listed that it was available on their site. Then they wanted to order it fro someone else and then sell it to me. I ordered from another site and got it cheaper and faster."

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Verified
5/5

2024-07-06

Exactly what we needed

"The suspension rods when out on our washing machine; these parts got the washer back in action saving us at least $300 in repair costs."


Verified
5/5

2024-07-06

Broken item

"Web site was easy to navigate and part came in the mail supper quick but product was damaged, plz advise what I should do"

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Verified
2/5

2024-07-06

system cancelled order 2x

"I ordered a dishwasher controller and the next day or so the GRP system cancelled my order in the morning since item was out of stock. Later that same day, the system emailed me that the part was back in stock, so I reordered . . . . only to get another cancellation email the next day. Something is whack with their system to allow me to order 2x when it was out of stock. The only reason for 2 stars is that their system emailed me quickly. This problem set-back my repair at least a week."

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Verified
1/5

2024-07-06

I have twice sent in a return request with no response

"I ordered the wrong part, and wnet online to fill out a return request."

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Verified
5/5

2024-07-06

Fridge drawer

"Easy transaction & delivered quickly! "

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Verified
5/5

2024-07-05

Excellent replacement

"My glass for my inner door replacement came in exactly as promised in a very short period of time. Excellent quality!"

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Verified
1/5

2024-07-05

Microwave part

"Item was cancelled as it wasn’t in stock. It would have been nice to know that when I looked online. "


Verified
5/5

2024-07-05

Correct replacement

"It was a good replacement and it shipped quick"

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Verified
5/5

2024-07-05

Great

"Easy ordering and quick delivery!"

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Verified
5/5

2024-07-05

Quick delivery

"Fridge shelving matched and fits great. Quick delivery. "


Verified
5/5

2024-07-04

THANK YOU

"all items arrived on time and in very good condition. "

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Verified
3/5

2024-07-04

Ordered in stock part to find out it was out of stock

"Ordered hinges for my freezer. Showed 4 in stock and I ordered 2. Didn’t hear anything for about a week so contacted their support group and after a couple emails I was told their product information hadn’t been updated in a timely manner.
So I’m looking elsewhere.
"


Verified
1/5

2024-07-03

first and last time I get screwed out of money from this company

"sent back parts for return and said they cant return because was installed was not but lession two wrong parts sent two wrong parts sent back and told one non returnable not happy getting screwed "

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Verified
4/5

2024-07-03

Agitator

"My part arrived damaged but was replaced with a new on very quickly. I'm happy"

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