ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
3/5

2024-06-18

After gasket replaced glass shattered in oven door

"After replaced gasket was heating food for about 15 minutes and glass on oven door shattered. Had to eat out as I would not eat food for glass was in it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-18

Door panel

"Correct part and fast shipping. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-18

handle for refridge. door

"Superfast delivery and happy they have the part in stock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-18

Worked like a charm

"Once again, my parts were delivered quickly and fit perfectly. I will say that the only snafu I encountered was with some changes that have recently been made to the website, but, everything was figured out pretty quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-18

Exact match of OEM part. Arrived VERY promptly!

"Exact match of OEM part. Arrived VERY promptly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-18

The right parts!

"When buying replacement parts, I go with OEM parts and avoid cheap parts made in China. I got exactly what I wanted here and the price was right. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-18

Thankful

"I went to the company that made my range for the part and after waiting for over a week I got the wrong item. I then found this company and got my parts with in 2 to 3 days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-18

Misleading Part Numbers

"Part numbers with what is delivered does not match. Contacting customer service was simple, but they kept also giving me the wrong part as a replacement. It is quite a lot of run around and a lack of organization. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-18

wrong part

"received wrong part , not even close i need cloth rope and received metal wire with wrong ends and to short, tried to use but did not work, need information on returning part and funds returned to credit card"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-06-18

OEM parts and fast delivery!

"OEM parts and fast delivery at a fair price. Ice maker replacement I ordered works great. Would definitely use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-18

Fast shipping

"These guys are great. Got what I needed and didn’t have to wait long at all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-18

Exactly the parts I ordered and in a very quick manner

"I’m happy with the transaction"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-17

Wrong Part

"Someone scrawled the number I ordered, Fasco D2810, on the outside of the cardboard box. Inside the box was from a completely different manufacturer, and was incompatible (1/6 HP specified, 1/8 HP delivered, wrong capacitor value)."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-17

Microwave glass replacement plate

"Works great! Arrived on time "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-17

Perfect fit

"I need a new dryer motor for my older Whirlpool. Order the suggested part received it as quoted that time of purchase and was a direct swap for the original part. Dryer works like a champ now."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process