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Product & services pricing
0.00/5
Chance of future purchase:
4.29/5
Shipping & packaging:
0.00/5
Customer service:
4.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-09-24

Very easy process, will shop again!

"Easy to find the part I needed and Germain offered a great discount both on the product and on shipping. Thank you!"


Verified
4/5

2021-09-24

Great Except

"Would like to have had the items delivered to a local Toyota dealer. "


Verified
5/5

2021-09-22

Great oem parts pricing

"Easy ordering process, and on time delivery "


Verified
1/5

2021-09-11

I do not see the $27.60 savings.

"I talked to the parts person he told me the price. I don't see the savings..."


Verified
5/5

2021-09-10

Toyota Parts

"Called Germain Toyota parts department, needed to order a part from an out of town location, Casey was very helpful, in making sure I ordered the right part. Once I am in Naples will be able to bring part and car in and get everything done all at once. "


Verified
5/5

2021-08-22

Eas

"Navigation of site is easy and found just what I needed."


Verified
4/5

2021-08-19

Catalog

"Your catalogs are a copy form paper. Please, OCR your catalog to improve experience "


Verified
5/5

2021-08-13

Easy Part Match For Vehicle

"Enjoy the ability to purchase OEM Toyota parts at reasonable/competitive prices. And that you know you are getting the parts specific to your vehicle."


Verified
5/5

2021-07-02

Super fast!

"Ordered Tuesday afternoon, got notice it was available to pick up on Thursday morning. "


Verified
5/5

2021-06-18

"Great experience with the parts department! "


Verified
2/5

2021-06-09

Underwhelmed

"Spoke to person Monday morning and was told part was in stock. Also told I would be safe scheduling installation on Wednesday, since it would be ready Tuesday afternoon. It is Wednesday morning and fortunately I did not schedule an installation because I have not received a confirmation that it is ready for pickup."


Verified
5/5

2021-05-23

Fast, efficient and fair.

"Shipped next day at a fair price. Perfect"


Verified
5/5

2021-05-13

Easy

"Great, easy purchase no problems"


Verified
5/5

2021-04-21

"Quality product and easy to make the order."


Verified
5/5

2021-04-13

Excellent Service

"Excellent Advice from the parts department"