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GetEverythingOnline

3 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-05-11

"Ordered IPAQ 2215 PDA on 4/2. It was billed 4/5. I called for tracking info on 4/20, and it finally happened to arrive on 4/21, over two weeks after it was charged to my credit card. Yet this is not the end of the saga. Upon opening the package I discovered some minor scratches, indicating that the unit was not in NEW condition. I do not know if it was refurbished and they tried to sell it as new, or if they just made some honest mistake (as they claim), but it was definitely not NEW as advertised. So I sent it back to them, with the assurance that I would be sent a NEW item upon receipt. On 4/23 I sent the item back, and UPS confirms they received it on 5/3. Here's where it gets REALLY interesting. As of 5/5 they are not answering their 800 number. I can't reach them at all to learn when my NEW product will be shipped. As of 5/9 I am disputing the charge. I will never order anything from this site again. Not that I could, since there doesn't seem to be anyone minding the shop."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-05-04

"Ordered a Fujitsu Laptop on 4/20 overnight. Still have not received it. They do not answer their telephone, their fax machine does not respond and they do not respond to E-mails. I have called Fujitsu hoping they can intervene. We'll see. AVOID THEM AT ALL COSTS"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
1/5

2004-05-02

"AVOID this seller!!!!!No response from seller to emails. They don't answer their 1-800 number or their local number. Tried faxing and no answer on their fax line. They didn't have any trouble billing my credit card. After trying to get in touch with all day, I guess my only choice is to dispute the charge on my credit card. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
N/A
Delivering products damage free
N/A
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
Resolving problems
Overall customer service
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A