"We received a software link that was already been used."
"Had a bit of difficulty installing but a chat service rep helped me and everything is good now."
"I cannot tell you how pleased I am, with this gentleman's performance in assisting me. I have been trying to get this working for over a year, and I was only making it worse. I knew this when I purchased the dreaded software. However as you had so many great reviews, I was willing to try--I just needed some help in that effort. Joe provided me that help, and now, I can FINALLY use it. Poor Joe, thank you!!
I appreciate his professionalism and infinite patience.
Elizabeth B. Olcott"
"Quick Response and good product. "
"Jesus was great in getting me set up with office on my computer....he was great to stay online with me and then did a remote as i could not get it going myself. Thanks so much!!"
"perhaps it is me but I needed apple tech help me through the steps to down load micro soft office"
"I bought a piece of Microsoft software as advertised on their website. After the transaction was processed I was sent something similar but not what I wanted. When I told them they said that it had been sent on the grounds that they didn't have the requested item and that this was an upgrade. I said I didn't want the upgrade.
They did refund my money without question, but it was an annoyance and I had to start looking all over again, all because they hadn't kept their website updated. "
"I had found my first software purchase, from a different vendor, particularly complicated to install and wasn't looking forward to a repeat. In this case, apart from the competitive pricing, the procedure was very easy. The fact I have contributed a review is a statement in itself."
"I was struggling with with my software download, I contacted GetMSOffice and was in contact with Daniel who could not have been more helpful and patient, He sorted out the problem and I could not be happier. Totally went above and beyond. Thank you Daniel"
"I needed to install Excel on a standalone computer that cannot have an internet connection. It was an emergency and I had to resort to other means. You get what you pay for."
"I bought the wrong software - Carl advised me and sorted the refund immediately - thanks guys!"
"Very good service indeed."
"Purchased Word for Mac, 2019 and never could download it. Asked for help and there was never a step by step process to tell me what to do. I will buy from Microsoft - or maybe I did but this company is in England!"
"Had to replace software - and didn’t know whether it would work with my operating system- got a very prompt response! "
"I received my genuine product key just 15 minutes after my payment. This is an impressive and efficient purchase experience. I will definitely return to this shop again."
A rep from GetMSOffice, Softwarekeep, has responded:
“Hi Anni, I"m sorry for the bad experience.
The email we sent you with the product has step-by-step instructions on how to install and download software.
If you need additional assistance, please reach out via live chat support - our agents will gladly help you installing the software
Regards”