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Product & services pricing
4.38/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.41/5
Customer service:
4.67/5
Return/Replacement policy:
4.38/5

Verified
4/5

2022-02-05

NEEDED HELP WITH INSTALL BUT ALL GOOD.

"Had a bit of difficulty installing but a chat service rep helped me and everything is good now."

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Verified
5/5

2022-02-05

Thank you

"I cannot tell you how pleased I am, with this gentleman's performance in assisting me. I have been trying to get this working for over a year, and I was only making it worse. I knew this when I purchased the dreaded software. However as you had so many great reviews, I was willing to try--I just needed some help in that effort. Joe provided me that help, and now, I can FINALLY use it. Poor Joe, thank you!!

I appreciate his professionalism and infinite patience.

Elizabeth B. Olcott
"

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Verified
5/5

2022-02-01

Excellent

"Quick Response and good product. "

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Verified
5/5

2022-01-28

Thank you Jesus......for helping me set up office

"Jesus was great in getting me set up with office on my computer....he was great to stay online with me and then did a remote as i could not get it going myself. Thanks so much!!"

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Verified
2/5

2022-01-22

still apple tech is supreme

"perhaps it is me but I needed apple tech help me through the steps to down load micro soft office"


Verified
2/5

2022-01-22

Failure to update their website led to a waste of time and a failed transaction

"I bought a piece of Microsoft software as advertised on their website. After the transaction was processed I was sent something similar but not what I wanted. When I told them they said that it had been sent on the grounds that they didn't have the requested item and that this was an upgrade. I said I didn't want the upgrade.
They did refund my money without question, but it was an annoyance and I had to start looking all over again, all because they hadn't kept their website updated.
"


Verified
5/5

2022-01-21

Pleasant surprise

"I had found my first software purchase, from a different vendor, particularly complicated to install and wasn't looking forward to a repeat. In this case, apart from the competitive pricing, the procedure was very easy. The fact I have contributed a review is a statement in itself."

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Verified
5/5

2022-01-19

Great Service

"I was struggling with with my software download, I contacted GetMSOffice and was in contact with Daniel who could not have been more helpful and patient, He sorted out the problem and I could not be happier. Totally went above and beyond. Thank you Daniel"

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Verified
2/5

2022-01-20

At least it wasn't a lot of money

"I needed to install Excel on a standalone computer that cannot have an internet connection. It was an emergency and I had to resort to other means. You get what you pay for."

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Verified
5/5

2022-01-20

problem solved

"I bought the wrong software - Carl advised me and sorted the refund immediately - thanks guys!"

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Verified
5/5

2022-01-16

Excellent

"Very good service indeed."

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Verified
1/5

2022-01-15

HORRIBLE SERVICE.

"Purchased Word for Mac, 2019 and never could download it. Asked for help and there was never a step by step process to tell me what to do. I will buy from Microsoft - or maybe I did but this company is in England!"


Rep reply posted 2022-01-24
A rep from GetMSOffice, Softwarekeep, has responded:

“Hi Anni, I"m sorry for the bad experience.
The email we sent you with the product has step-by-step instructions on how to install and download software.
If you need additional assistance, please reach out via live chat support - our agents will gladly help you installing the software
Regards”


Verified
5/5

2022-01-15

Efficient

"Had to replace software - and didn’t know whether it would work with my operating system- got a very prompt response! "

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Verified
5/5

2022-01-13

Windows 10 Review

"I received my genuine product key just 15 minutes after my payment. This is an impressive and efficient purchase experience. I will definitely return to this shop again."

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Verified
4/5

2022-01-11

A very thankful customer

"I felt so much better that Joe was able to connect to my Laptop and check that everything was OK. It was really reassuring to know there is someone at the end of the line that is waiting to look after you. Thanks Joe. Will definitely recommend GETMSOFFICE to others.
"

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