"Jesus provided concise / easy to understand response instructions to my query.
My order (No.1100119394UK)"
"the product was exactly as described and delivered to me very quickly. Very happy."
"Delivery was prompt but overcharged me. Still waiting for a credit."
"Very attentive staff. Would do business with tem again!"
"To date we have not received any information on when the product is to be delivered to us.
"
"Daniel solved my problem is an extremely professionel manner - he is an absolute top champion!!"
"Fairly straight forward purchase and product key worked as expected. However, the website said the email with the product key would arrive 'within minutes' when in reality it took closer to 20+ min to come through. While delays can happen unexpectedly, this rather sizeable waiting gap leaves you wondering whether this was a legitimate transaction or not, as I had never done business with this vendor before. Ultimately the purchase was completed and I am satisfied with having access to Excel again."
"Did not offer any solution "
“Hi there, we're sorry that you are having issues.
Can you please provide an order number (an 11-digit number with the UK at the end) or your email so we can look into this?
Alternatively, you can reach out via live chat support on our website and our agents will help you resolve any issues.”
"Had some trouble getting office programs to get started…I kept getting the endless spinning “eye of death “ but no luck getting word or excel to actually start working. I was about to give up, but I thought I would it one more try… The tech advisor, Jesus, got me sorted out with one email! Everything is working fine now…"
"they gave me free upgrade to MS office 2019 for the price of MS excel 2019!"
"Very easy to order and instructions were super. Great customer service post purchase"
"Jesus was terrific. Thanks Jesus.
"
"I placed apparently an order for a Windows software when I needed a MAC. Customer Service promptly cancelled that order and processed a credit through PAYPAL. I reordered and in minutes had the MAC software. Very please."
"Happy with the service, and product. I called and didn’t get an answer, however someone called me right back and helped me get my product installed! Awesome!"
"the delivery was so fast and it is working good"
A rep from GetMSOffice, Softwarekeep, has responded:
“Hi there,
Please reach out via live chat on our website.
Our agents will be able to help you.
Regards”