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Product & services pricing
4.62/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.53/5
Customer service:
4.67/5
Return/Replacement policy:
4.38/5

Verified
1/5

2024-02-05

Download did not work

"Horrible, wasted so much time trying to download, kept getting error message that link was unsafe"

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Verified
4/5

2024-02-02

Works okay but instructions didn't match

"Once I got it working the Microsoft office software worked fine. However, I did find it confusing when the advertisement said I was buying Office Professional 2021 but the software was called Microsoft Office 365 which I thought was the online version. Also, the instructions provided didn't match the screen image I was presented with, which made me a bit sceptical as to what I'd actually paid for.
However, with a bit of perseverance I finally got it working.
I think if they got these basic issues sorted I would have been more inclined to give them five stars.
"

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Verified
5/5

2024-01-28

Super simple

"Straightforward and 100% left. Just takes 30mins for the key to come through. Got a free upgrade as wasn’t explained in sales page it takes that long for the key to come through. "

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Verified
3/5

2024-01-24

Customer Service Experience

"The sales service staff are very professional & attentive to customer's response & needs."


Verified
1/5

2024-01-23

Payment made but product not delivered!

"Payment was made on 23 Jan 2024 but GetMSOffice did not send me the Ms office which I purchased.
"

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Verified
5/5

2024-01-22

Rolls Royce Customer Support

"Top class Customer Support. I accidentally purchased a Windows version of the Office Home & Business 2021 for Mac. The moment I realised my mistake, I contacted Customer Support, who immediately refunded the cost before giving me the correct link for the Mac version. I was also given explicit pre-installation instructions. I was so impressed with GetMSOffice, I shall definitely use the site again. "

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Verified
4/5

2024-01-15

Nearly a 5 Star

"Everything went well apart from the final activation. On contacting GetMSOffice, the expert jumped to the conclusion that I was looking for a refund when in truth I was simply a bit lost. I managed to figure out what I was doing wrong and successfully installed the Office suite."

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Verified
5/5

2024-01-12

Great price, great support

"Pre-sales GetMSOffice were able to help me decide which was the optimum product.
Post sales when I was struggling with Microsoft's web sites their support team responded quickly and effectively to sort out my issues. I was up and running a couple of hours after having the Microsoft web site issue..
I have used this company several times and they have always delivered.
I recommend them.
"

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Verified
5/5

2024-01-11

Office for Mac

"All good and very simple. Certainly a good cheaper way to get the software"


Verified
1/5

2024-01-05

Incomplete Sale

"Paid for Word for Mac. It won’t work unless I buy Microsoft365 as well.
Please can I have a refund?
Still waiting for refund. Have purchased ms365 instead
"

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Verified
5/5

2024-01-08

Great service

"I found them to be extremely helpful, and was very satisfied with the purchase I made."

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Verified
5/5

2023-12-30

Very efficient service provided

"Grateful for Very efficient service provide. As per your excellent guidance, have downloaded and installed the Office 2021. However, as my current subscription to office 365 personal due expiring on 18Jan2024, still unable to register the Office 2021 installed.

Will try again after the termination of my office 365 personal.

Happy & healthy year 2024 and beyond.

Regards
"

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Verified
1/5

2023-12-24

Sold me an obsolete item

"I understand that you want sales. But at least do make sure the office license is not an obsolete item. "

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Verified
5/5

2023-12-22

Pleasant to deal with!

"Very pleased with this purchase, it works and am happy with the communication, good instructions on installing Windows! "


Verified
5/5

2023-12-13

When stuck go to Chat line

"The two guys Emre and Eric were terrific in remotely helping me. Thank you guys."

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