ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-05-11

"I have ordered from GiftCollector.com many times. They are quick to ship when the ordered item is in stock. They package breakable items very carefully prior to shipping, and I am convinced that they care about their customers. I have only one complaint about my experiences over the years. It seems that many of the items advertised on their website are not in stock and are backordered from the manufacturer, thus causing a delay of up to 6 weeks, in my experience. I wish there were a way, if feasible, for an item status to appear with each item shown. This could prevent subsequent customer frustration after an order has been placed. Being forewarned about potential delays would help in the decision as to whether to order the item in the first place. I can understand the need to keep inventory low, but it can be very disappointing for a customer to be told that what they have ordered will not be available, e.g., for 2 to 4 weeks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

2/5

2012-04-25

"Gift Collector had the dishes that my future daughter-in-law wanted so she registered on this site. I'm sure she had no idea how long it would take for the items to be delivered. They were wrapped to protect the dishes but a month's delivery was a bit much. I ordered some additional items and am afraid that I won't receive them in time for her bridal shower."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-09

"Wonderful transaction. The items arrived when I expected them and in great conditon. I would not hesitate to use this seller again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-24

"There was a glitch and I couldn't see my order online. I knew the order would be delayed and e-mailed. They answered promptly
and gave me expected delivery date.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-24

"Excellent. Very quick to acknowledge"


5/5

2012-02-12

"Great seller. Products are always perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-02-08

"I originally placed my order with Giftcollector.com January 22, for Noritake place settings and additional pieces. It is now February 8th. I have called twice and emailed once. I have yet to receive a single item from them. The last thing that I was told, 4-5 days ago is that it is shipping from the manufacture and it would be shipped the next day. I am extremely dissatisfied. It's been a total waste of my time and energy, as I spent lots of time researching what I needed and what I planed to purchase. I am currently without dishes for my new remodeled kitchen as I had discarded all of my old dishes."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-02

"I went to GiftCollector/Chimney Corner to get a particular kind of Christmas tree ornaments because I had gotten some from them last year. They were in stock. I ordered them and they were delivered on time carefully packaged. I am pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-19

"was happy with the experience.....just wished you had reminded me to send a card to the receivers so they knew who the gift was from."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2012-01-17

"My daughter has NOT received her order!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-12

"I have always been satisfied with my experiences with GiftCollector and particulary how quickly they get their orders out."


5/5

2012-01-10

"Very good experience. I would use them again."


5/5

2012-01-09

"Have purchased several times from this vendor. Products have always arrived quickly. Packaging is super. Had to make an exchange and customer service very helpful. Will continue to buy from this vendor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-01-05

"Great Selection and competitive pricing on high-end porcelain. Careful, secure shipping of fragile collectible. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-03

"Ordered the week before Christmas and received it in 5 days!! Just what my friend wanted! I'd order again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A