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GiftHotBuys

2 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-10-19

"I ordered from them and paypal paid. The USPS tracking # shows ready for pick up on the 23rd.
shows no pick up. I e-mailed them twice with no response. I tried to call them and the phone # is no longer in service. The phone # is still displayed on the web page as of 10-13-04. I advise that NO ONE
shop with this company!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
2/5

2004-07-21

"I bought two of the same product from this retailer. As it turns out the product is pretty much useless - which isn't their fault.

So I send them an email requesting RMA per their policy. However, i receive no replies. So I sent them another email and I have yet to receive any correspondence from them.

Customer Service is so terrible that they won't keep their posted policies.

Beware of gifthotbuys.com
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services