"Bought 2 cards in same order and both have 0 balance. Over $150.. I have tried to contact but getting no responses multiple times. Buyer beware"
"My last 2 orders with GCB - 1) bought 14 Walmart e-cards and ALL of them were bad! 2) Bought 3 physical Ross gift cards, and they never even sent them. They are running a sham show and need to be shut down! They don't respond to any emails anymore and thus you can't get your money back. Too bad, as they used to be the best in the biz. Don't order anything through GCB unless you want to be defrauded and lose your money."
"Purchased $100.00 gift card for longhorn steak house. Took family out for dinner gave them card and they came back and said card is no good it had been purchased with stolen credit card. Called gift card bin and told would look into and call back. Still waiting on call save your money and buy from someone else."
"Give me my money back! To everyone thinking about it, be carful don’t deal with this store!! I’m still waiting from 42 days so far to refund me! Every single time, they innovate an excuse! they got their gift cards back and I haven’t got my money back yet!"
"Gave them 3 chances mercifully before giving them a 1 as each and every card purchase suffered some great difficulty including a card that has yet to arrive even with USPS priority mail. Stay away at ALL costs."
"I ordered two ecards from them @ 11:00 AM on Wednesday and Friday @ 4:00 still hadn't received them. They ran my credit card successfully and the $100.00 was withdrawn from my account. Now I have to figure out where to get the $100.00 I will need to "rebuy" these from CardCash. It always takes three days for a credit to go thru credit card. By the time I get my credit, the sale will be over. Thanks Giftcardbin. Please everyone save yourselves a hassle and use Raise, CardCash, GiftCard Spread, ABC, Card Cookie, Card Kangaroo, basically anyone but these clowns."
"It took them one week to "verify" my payment. I sent multiple msgs but never got any reply. I can't believe that they just completely ignored your emails like that. It is 2017 and hard to believe company like this still exists.
WHat is worse is that they denied and cancelled my order after "verifying" and simply blamed on credit card company. But i already saw the transaction with completed status on my credit card online statement.
StaY AWAY"
"I normally buy eCard for a quick purchase where something on a deal. But their eCard takes forever and you end up loosing the deal. Customer service isn't helpful either.
Thanks"
"I bought quite a few cards from giftcardbin and hadn't had a problem. However after the first time I purchased what they call an " e-gift card ". I I have lost some confidence in their customer service should I need it I have purchased E Cards before pn other gift card sites and you get the equivalent of a card in digital format which can be printed and contains a card number and barcode. I assumed that is what I would be getting but instead all I was to receive was the code number to be used online only. To be fair to Giftcardbin after I went back to their website it was described as something that can be used only online. I was unaware when I ordered and asked for a refund immediately. when I received the code. The response I got was condescending- basically saying read the website and we really can't refund your money because we sent the code to you already-like I'm some kind of crook that's going to use it and then ask for a refund. I've been buying hundreds of dollars worth of cards from them for more than a year. I mean really! I guess if I was going to do that then that would be the end of our business relationship-doesn't make sense. in any case they agreed to issue what I expected to receive- a digital copy of a card with a number and a barcode. Why couldn't they do that in the first place?
Apparently it's too much work. If they're going to give you only a code then perhaps they should change the name to an E code not an E card because there is no card sent to you."
"Sent cards in, they said they only received part of the amount of cards and demanded I refund the difference. I know how many cards I sent. Beware, rip offs, no answers to emails."
"Horrible site...stay away. Claim to have emailed gift card codes on two different occasions...my error for using them again "
"Ordered gift card on 11/10, not received by 11/22. Sent email inquiry on 11/20, no response. Called on 11/21, phone went to a voice mailbox...."leave name and number, we'll return your call by end of day". No return call. Called on 11/22, phone again went to voice mailbox....same message. Called back a few minutes later, got a person.
She investigated, said "they can't find card". Hunh? But they had charged my credit card, and per website, they had noticed the US Postal Srvice to expect the shipment.
Asked why wasn't I contacted, why wasn't my credit card refunded, why wasn't email answered, why wasn't phone call returned. Got silence, like a (dumb) deer in headlights. All she said was they can't find the card, and they'll credit my account."
"I purchased a $300 gift card for Jiffy Lube. Had the work done, the card was not accepted. Called Giftcard Bin, they said they would call Jiffy Lube. Before I could get a call back from Giftcard Bin I had contacted Jiffy Lube, found out the gift card had been deactivated because it was purchased with a stolen credit card, paid for the work and was on my way home. I was humiliated. Also, I would never have gone to Jiffy Lube for the work if I hadn't had the gift card. I feel like they owe me the money I WOULD have saved if they had sold me a good card."
"I bought an AMC egift card from Giftcardbin, which specifically states it is for use online. I go to use the gift card online and it states that it cannot be used online. I ask for refund and I'm told since I have the useless egift card number I cannot receive one. Now I'm having to wait for a physical card - which is far less useful since it can only be used for concessions (everyone books seats online nowadays)"
"Shipped on October 30/31, and arrived priority mail Nov 3.
No problems with the gift card."