"Package was very secure for the product. It came a day earlier"
"I never received my product. I contacted customer service and they couldn’t find my order, other than to say it shows it was delivered. Molly is customer service was RUDE!!! Find another vendor!"
"don't be fooled by their expedited shipping. don't pay the extra shipping cost."
"Ordering was easy, so was them taking my money. Since then I have not received my items or been able to get ahold of anyone. Is this even a real company? "
"Not good so far haven’t received my items"
"Gifts.com has so many issues with order processing. In my recent case, they didn't process the customer's credit card after they called in 3x. Stay away! "
"I never received my order. They tried to blame the post office. Customer service is awful! I was in hold for 27 minutes to speak with someone. But they did give me a refund. "
"I ordered a gift for my wife for our 25th anniversary with plenty of time to spare. The shipment was due to arrive days before our anniversary. When it did not arrive on the day promised in the confirmation, I sent an email. No response. The next day I called. After 17 minutes on hold, I had to hang up, so I sent another email. Called again later. After 12 minutes on hold where they tell me every few seconds how important I am to them, a different message comes on and tells me that I have reached them after business hours and to try back later. More emails requesting status the next day. Never received any response, never received my shipment, no anniversary gift for my wife. I only give one star rating because I cannot give fewer. Cannot comment on quality because never received product, but they mostly sell service and this was an epic fail for them, and incredibly disappointing for me. I hope that this review helps someone out there make a better choice with an I did when it comes to gift buying. I know that it will not help gifts.com to be a better company because it is clear to me that they simple do not care."
"Variety of personalized items"
"Ordering was easily handled. I would appreciate more than 35 letters in donor message."
"Just a lil sad there was no faster shipping"
"I love the gift ideas, throughout the shopping process they try to give you a discount but once you are done shopping you have no access to the code anymore. So, if you want to buy more than one thing you don't get the discount code."
"Wonderful items to choose from and Easy to navigate"
"Would be nice to add special instructions for delivery if the address is troublesome"
"Ease of selection. High quality for a great price. This is the second wedding I bought for. The first was perfect."