"Paid for 2 day shipping for last gift. But UPS took 3 days."

"The end price tag is ALWAYS higher than you expect"

"because where did that standard delivery fee come from? I picked the cheapest day for delivery, then you charge me an extra $16 and call the $5 I agreed to rush shipping?? when it was cheaper than having it delivered next week??? How does that make sense to you except as a way to nickel and time a customer until they pay $80 for some flowers they have to grow themselves!! **** y'all."

"I was hoping to find something a little bit cheaper. But after looking at 10+ websites I am happy with what I got."

"So many great gift ideas and I absolutely love how when you personalize something it shows in the picture. That’s awesome!!!"

"I like the variety that you have to offer for the various occasions."

"Your database is wrong for the address I was sending to and it won't let me put the correct address. It insisted it had the correct and was deliverable so I am hoping it gets tot he right place."

"you charge a for standard shipping as well as priority. The shipping almost cost more than the product itself"

"I hate that I had to pay for expedited shipping, there was no option for standard shipping even though I was charged for it in addition to expedited shipping. Even with the extra expense it is scheduled to be delivered 10 days from now so it’s not “expedited” at all! It is deceptive (especially since cost is not displayed until final review), I feel ripped off and that’s why it’s doubtful that I will shop at your site again."

"Easy to use and great selection"

"Easy to find great personalized gifts. Only thing i would like to see improve is prices next to the shipping options."

"delivery cost is outrageous"

"i was psyched till i saw the outrageous shipping costs!"

"Website was very user friendly filled with lots of great gift ideas."

"I was not expecting to be charge twice for shipping. The shipping is almost as much as the item."