"Haven't received item yet."

"When so often we are able to get standard shipping on things free it leave you less likely to go back to something that offers so many shipping options but none are free"

"My mother's birthday is on May 7 standard delivery would bring it by may 8 I couldn't figure out how to apply extra shipping to ensure that she received her gift by her birthday. I would have rated it with a 10 had I had the option to be able to apply more money to guarantee it by her birthday"

"did not expect both a shipping and delivery cost"

"easy to review items and feedback from other customers"

"You were out of something, and I had to back and completely recreate my order."

"very high shipping and delivery costs. Item looks to be cheaply made. We shall see"

"You have great gift ideas for young men. Thanks"

"Because I started looking on one day, but didn’t order till next day, didn’t get promo code to work. So no 15% off. Didn’t say I had to use it right then. Kind of tricky ."

"You made it easy. I was just wishing I could send a gift and had no idea what, so it was only a thought."

"The check out process is annoying. You have to do everything twice and it makes you repeat it and then you have to confirm the order 3 times."

"I like all available options yougive ie personalizing the gift"

"I wish I knew BEFORE the check out about the shipping charges and that you add standard shipping TO the overnight shipping!"

"Ease of navigating your website."

"Ease of shopping. Quality. Price"