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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-10-20

"I do not know if the 'wobbly' tuning knob on the IC-718 was your
fault, but I was able to tighten it with help of my son-in-law and the encouragement of your Rebecca, She assured me that I would not void the warranty by opening the covers.
So even though the product you shipped was defective, I still give you 5 stars.
Finn WB2UWU
"


Verified
5/5

2013-10-20

"I've ordered several times for GigaParts. I've never been disappointed by the service or the items received. The on line chat is a great benefit. I will continue to purchase items from GigaParts."


Verified
5/5

2013-10-20

"Great customer service! Fast delivery."


Verified
5/5

2013-10-19

"great customer service and speady delivery. Use GigaParts for all my radio's and supplies."


Verified
4/5

2013-10-19

"It took longer than I figured and it was not ready to use. I will have to put on a power plug or car plug in."


Verified
5/5

2013-10-18

"Customer service was much better than I could have hoped. These guys did a great job helping me get the right parts shipped right away.

Thanks!
"


Verified
5/5

2013-10-18

"Easy to order received in 3 days"


Verified
5/5

2013-10-18

"Great Service, quick response to change in my order, fast shipment of revised item purchased."


Verified
3/5

2013-10-18

"Order came ok.. It works.
Problem:.. I ordered it with 3 day delivery option.. $22.?? more. Next day I checked to get my tracking number and it was going to be 9 days on the truck. I was given my shipping money back, but had to wait. Waiting is very difficult especially when one is ordering a New Rig (FT DX 1200).
But I got it... Box looked fine.
However, Your people were courteous and helpful and apologetic. You need to shake up those Packer folks out in the warehouse.
"


Verified
5/5

2013-10-17

"Fast shipping, excellent service"


Verified
4/5

2013-10-16

"Giga parts is the best i bought my first ham radio from them over 13 years ago and it was great service then and has gotten even better sence i still buy from them and always will great job gigaparts !!!!!!!!!! kg4vdz "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-16

"Easy to order on the website and quickly shipped. Best prices on the internet! I have ordered two radios, antenna tuner and power supply. All of it perfectly matched to deliver the great Amateur Radio experience."


Verified
5/5

2013-10-16

"Product arrived intact and works flawlessly.
Very happy with Gigaparts.
"


Verified
5/5

2013-10-16

"was very good mater fact great"


Verified
5/5

2013-10-14

"Very good customer service. Received exactly on the date they said. "