"Ordered online and parts came a few days later for pickup. "

"2 of my latest parts orders are ready for pickup. It’s great.
But I still didn’t receive the refund for my previous order # 14353152. It’s over 5 business days already. Thank you."

"I visited the dealership to pick up some parts for my car and the staff there were helpful, friendly, and fast. I would love to visit again if I ever need to."

"William and Hassan were most helpful and informative. Love the car. Thank you. "

"I purchased an accessory and it arrived within two days. The part did not fit my car so Gillman Subaru ordered a replacement and exchange the part for me. No hassle. Thank you Thomas in the parts department. "

"I placed the order on Sunday after I went through online parts catalog. They kept me well informed about progress my order and on Thursday I got an email saying that my order is ready for pickup. On Saturday morning I was at the dealer ship for pickup. No problems."

"The experience overall was very good, there was a young man greeted me at the door asking if I needed help in Sales. After I told him I was only picking up part, he was kind enough to show me and point me to the Part area. However, when I was standing in front of the Part desk, there was a fellow working on the laptop who does not want to make eye contact with me. I waited few minutes and decided to ask the guy for help then he showed me at the side of the desk there is a sign says Ring Bell for help if no one at the desk. This was the first I am at Gillman Subaru Part area and there would be no way I could see the sign and ring the bell. I suggest moving the Sign to the front of the desk. After I rung the bell, my business was taken care quite fast."

"My order has not arrived at
this point "

"The guy at the front counter was very helpful even going out of his way to help me find another product I was looking for."

"Unlike other Subaru dealers Gillman had straight forward pricing with no gimmicky handling fees on items picked up in person."

"Ordered parts online; received email confirmation; received notification that order was ready for pickup; pickup was friendly and professional. "

"Great prices, fast shipping, always buy my Subaru parts from them."

"Thy was an amazing salesman and very honest "

"The second time I purchased a part, the order never went through but the payment was deducted from my account. Then it was hell to get it resolve which never happened either. I had to wait 1 month for the funds to revert to my account."

"The sales process was very nice and professional.
The finance department was not so great."