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Product & services pricing
1.25/5
Chance of future purchase:
0.50/5
Shipping & packaging:
0.32/5
Customer service:
0.38/5
Return/Replacement policy:
0.52/5
Featured Review


Verified
5/5

2024-12-26

Fast & easy

"Had a good experience fast & easy "


Verified
5/5

2024-12-26

Super easy and economical

"Your online shopping is so easy. Frames are the cutest and I say Economical!"


Verified
1/5

2024-12-25

Inaccurate price

"There was no final review of information, it went directly to buy. It give you one price and then another. "


Rep reply posted 2024-12-25
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We’re sorry if you experienced any difficulties with your glasses order and the price is not accurate.

Please be advised that the price will change depending on the add-ons and coupon codes you have added to your order.

We appreciate it if you could provide a screenshot of the amount you are expecting for your order so we can check further.

Also, we're glad that you managed to place your order and enjoyed a 30% discount on your order. Your order is now in process and we will be sending you an email for updates.

For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone every day from 7 am to midnight EST at 1-844-244-1186.

Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses.

Yours truly,
GlassesUSA.com”


Verified
5/5

2024-12-25

Quick n easy

"I slid right through easy peezy"


Verified
5/5

2024-12-20

Easy and inexpensive

"Very easy online purchase
I would buy again
"


Verified
3/5

2024-12-24

Could be better

"Watch out for the coupons and how they mix, read the fine print. Have to play it to see which helps our your wallet"


Rep reply posted 2024-12-26
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We’re sorry if you experienced any difficulties while placing your glasses order. Our discount coupons do have limitations and the details are listed.
These limitations are based on the frame and the lens package being ordered. Only one discount coupon per order can be applied.

Also, the following link contains detailed information on our promotional discount coupons: https://www.glassesusa.com/coupons-and-promotions

We're glad that you managed to place your order and enjoyed the buy one get one for free promotion. This is the best code that we can apply to your order.

Additionally, your order is now in production and we will send you an email for updates.

For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone every day from 7 am to midnight EST at 1-844-244-1186.

Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses.

Yours truly,
GlassesUSA.com”


Verified
5/5

2024-12-23

Super easy to do!!

"This was the easiest time I've ever had picking glasses would definitely recommend "


Verified
5/5

2024-12-23

Awesome

"Great online storefront. Nice coupons for return shoppers. Excellent price points. I feel so price gauged by my local optical glass outlet. I am so happy to discover this option! "


Verified
5/5

2024-12-23

"Good service good quality,trust company "


Verified
2/5

2024-12-22

NO CUSTOMER SERVICE

"CALLED TO GET ASSISTANCE AND AGENT ON THE PHONE HAD NO KNOWLEDGE OF PROCEDURES TO PURCHASE GLASSES ONLINE."


Rep reply posted 2024-12-24
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We're sorry if you encountered any difficulties while placing your order and thank you for bringing this issue to our attention.

We are always looking for ways to improve our service and your feedback is an invaluable part of the process.

Your glasses are in production and we will keep you updated throughout the process.

Our apologies for any inconvenience and we hope that you will enjoy your new glasses.

Yours truly,
GlassesUSA.com”


Verified
5/5

2024-12-21

User friendly

"Great site Easy buying experienxe"


Verified
4/5

2024-12-21

"This is my 2nd pair I've ordered. My 1st pair I sent back, but you fixed the problem & I love them. Thank you."


Verified
5/5

2024-12-20

User friendly website

"Nice and easy to order as well as a good competitive price. Best price I found on the internet actually. Thanks for the savings! "


Verified
5/5

2024-12-19

No

"Easy to use have not received the glasses yet so will reserve judgements "


Verified
5/5

2024-12-19

An easy ordering experience

"Step by step process for ordering made it easy. Handled and applied insurance coverage in seconds."