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Product & services pricing
1.25/5
Chance of future purchase:
0.59/5
Shipping & packaging:
0.81/5
Customer service:
0.32/5
Return/Replacement policy:
0.45/5
Featured Review


Verified
4/5

2024-10-10

Trial

"This is my first order. Too early to tell. "


Verified
5/5

2024-10-09

Fast and Easy

"I require a unique script for my lenses, which is not often carried. Not only was it easy to find what I needed, but I knew they would work as I needed them!"


Verified
5/5

2024-10-09

So convienient!

"I love the 3D try-on and being able to just take a picture of my prescription!"


Verified
5/5

2024-10-09

"Excellent overall presentation of products with great discounts "


Verified
5/5

2024-10-08

Eye catching service!

"The process of uploading my prescription. Virtually trying on and selecting both glasses and sunglasses took less than 10 minutes and saved me hundreds of dollars. Thank you Glasses USA"


Verified
5/5

2024-10-08

"Live try on is awesome. Please add it to all of your frames. "


Verified
5/5

2024-10-07

Awsome

"Too cool that you can see how you look when you try on"


Verified
4/5

2024-10-07

Very useful and easy

"Good easy to manage and navigate "


Verified
5/5

2024-10-01

Great glasses great price

"Always easy, fast and great discounts every time. This is my 4th pair of glasses I've got. "


Verified
5/5

2024-10-05

Massive Saving

"Online website is simple making it easy to navigate. Plenty of option to chose from including great discounts. "


Verified
3/5

2024-10-05

Simple but no bargain

"As someone who worked in the optical industry for 12 years, I can tell you that the markup on frames and lenses is beyond ridiculous. The discounts here should be greater than they are since you are buying online and they don't have to pay salespeople or costs for any physical retail space. Keeping my fingers crossed they cut my lenses correctly"


Rep reply posted 2024-10-06
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

At GlassesUSA.com, we are committed to ensuring that our customers' needs are being met and offer a Best Price Guarantee. If you have seen the same frame and lenses for a lower price, we will match it and give you an additional 10% off, guaranteed.

Our discount coupons do have limitations and the details are listed. These limitations are based on the frame and the lens package being ordered. Only one discount coupon per order can be applied.

For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us

Also, the following link contains detailed information on our promotional discount coupons: https://www.glassesusa.com/coupons-and-promotions

We're glad that you did manage to place your order and enjoyed a 50% discount on your lenses.

Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses.

Yours truly,
GlassesUSA.com



Verified
4/5

2024-10-05

Coupon Chaos

"Love the selection, great glasses, coupon application was a challenge. I made all my choices but my coupon was already assigned.

I would love a feature where I could pick a min / max price, then pick my frames, lenses, lens features and have the computer show me my options, which I could then filter down.
"


Verified
3/5

2024-10-04

Some confusion adding a prescription

"Unsure where in the process you specify a prescription for sunglasses.
Somehow, the third or fourth time going through, it allowed me to specify a prescription.

Also, the code WELCOME50 code that was emailed to me was declined.
"


Rep reply posted 2024-10-04
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We’re sorry to hear that you experienced difficulties entering the prescription of your sunglasses order.

For future reference, after you place an order, you can upload your prescription here: https://www.glassesusa.com/checkout/prescription/login

This will connect your prescription directly to your current order and allow us to begin production right away. If you have multiple items in your order that require different prescriptions, you can even upload multiple prescriptions there as well.

Need help on how to read your prescription? Check out our YouTube video here https://www.youtube.com/watch?v=Dg5RhapXNMw&list=PLOonA-W9TFeXRK_VZQ5eXmNImODb-qvW8&index=6

On the other hand, our Welcome coupon applies to our standard frames and lens package and won't work on Sale or Premium frames.

We're glad that you managed to place your order with the prescription values of your sunglasses and enjoyed a 50% discount on your lenses.

Yours truly,
GlassesUSA.com”


Verified
5/5

2024-10-03

Award winning Service

"The best stress free glasses shopping. "


Verified
4/5

2024-09-27

Not easy to move around the site

"Confusing coupons and difficult to navigate site between favorites and cart."