"Great products at a great price, fast delivery
!!!!"
"Bought my first pair of glasses here, and now I am buying new ones with better lenses. Highly recommended—easy and reliable!"
"One pair of glasses I got broke within days and another felt very cheap so I returned them and only got $54 in store credit. I’m not wasting that so this will be my last purchase. Also tons of spam emails and can’t get someone on the phone only weeks of emails to speak to someone about this"
"This is my second order from glasses USA and will be my last. 24 days in production and my glasses still are not shopped. I keep getting excuses about weather and unexpected delays. BS just give me my money back! "
“Hi,
We're sorry to hear that the production timeline did not meet your expectations. Your glasses are in transit and en route to you by expedited shipping. The tracking details are available at the following link: https://www.glassesusa.com/tracking/search/
Our apologies for any inconvenience and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com
”
"Not as inexpensive as I thought they would be."
"I've used glasses USA for all my eye wear. I've never needed an adjustment and price is always right"
"Always great glasses and service"
"This is my 4th pair I bought from GlassseUSA.com. Love their glasses, great prices and high quality lenses. "
"It took 15 minutes to find my pair , no hassle ! Can’t wait to get in my new glasses for under 70 dollars "
"Easy process and discounts are great! "
"Easy to rider web easy to navigate "
"Second pair from Zenni. Looking forward to when it gets here."
"Awesome glasses with excellent price "
"I’ll have to wait to get my glasses and see if I can see better"
"very easy to shop and I like that the system remembers me."
"Was fast and easy. Prices were low and reasonable. "
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:
“Hi,
We’re sorry to hear that you experienced difficulties with your glasses. Recently, we improved our self-service to make it easier for our customers to access it 24/7. You can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at GlassesUSA.com for any other inquiry. Additionally, you can check out our Help Center and get instant answers to the most common questions.
https://support.glassesusa.com/hc/en-us
It appears that you had requested a store credit for one of the pairs of glasses and an exchange order for the other pair. Your glasses are in production and we will keep you updated throughout the process.
Our apologies for any inconvenience and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com
”