"Great products at a great price, fast delivery
!!!!"
"I have been ordering my prescription glasses via GlassesUSA for years. The best feature is being able to try them on by uploading a photo. There are so many styles, colors and prices to choose from! I recommend GlassesUSA to anyone who needs glasses or sunglasses!"
"It was quick, easy and fast. Great selection of glasses to choose from. I'm hoping the glasses are as wonderful as ordering them was. "
"moving around site difficult and confusing"
"The selection of frames is amazing and with specials the price is very fair.
Major player in this market so I hope the lenses are awesome. "
"never had to wear glasses before so was rather confusing trying to figure out what numbers to use to size the frame."
"The site does ,not keep the insurance information. This causes you to get out and back in multiple times. Makes the whole thing take more time. Both my wife and I had this problem"
“Hi,
We're sorry if you encountered any difficulties while placing your order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met and our Customer Care Team is available 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186.
Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us
Your glasses are in production and we will keep you updated throughout the process.
Our apologies for any inconvenience and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com
”
"it was fast and easy i cant wait for the glasses to come in. Plus they have a few offers with the discount code which i really loved!"
"It was my first time buying glasses as I always use contacts so I got second pair of glasses as I’m not sure if I see the difference in terms of thinnest lenses, still kind of thick. Will keep one of them for sure "
"This was so quick and easy, I found exactly what I needed with ease. Much cheaper than in stores! "
"I loved the try on feature and purchasing was so easy!! Will definitely use glassesusa again."
"Love shopping for glasses here. My go-to store. Thanks!"
"Best prices , best service , and you see yourself in the glasses as often as you want and the website is sooo easy to navigate and use. Lastly awesome customer service and COUPONS!"
"My prescription was wrong three times, I had it checked by an eye care professional. Glasses USA won’t give a refund (they say 100% guarantee) WRONG. They send me a email about a return, and when I get on the site, they say I am not eligible. Their customer service is automated, that’s not a lot of help."
“Hi,
We’re sorry to hear that you experienced difficulties with your glasses. Our Customer Care Team has sent you an update regarding the status of your return request. Our apologies for any inconvenience.
Yours truly,
GlassesUSA.com”
"This entire experience has been incredibly stressful. I’m usually an understanding person, but I had to jump through so many hoops just to get my glasses repaired. I paid $382.20 for my glasses, including a warranty, knowing I have a high prescription and wanted to be cautious.
My full review is on trustpilot because I’m limit here…"
“Hi,
We’re sorry to hear that you experienced delivery difficulties with your glasses order and thank you for your feedback. Recently, we improved our self-service to make it easier for our customers to access it 24/7. You can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at GlassesUSA.com for any other inquiry. Additionally, you can check out our Help Center and get instant answers to the most common questions.
https://support.glassesusa.com/hc/en-us
A replacement order is in production and the new order confirmation has been sent to you. Our apologies for any inconvenience and thank you for your patience.
Yours truly,
GlassesUSA.com”
"Great selection and prices!!"
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:
“Hi,
We're sorry if you encountered any difficulties while placing your order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met and our Customer Care Team is available 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186.
Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us
Your glasses are in production and we will keep you updated throughout the process.
Our apologies for any inconvenience and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com
”