"I do not believe the company exists . Placed an order , paid extra for expedited shipping , they of course took the money from my account , I HAVE NEVER RECEIVED MY ORDER NOR CAN I GET A HUMAN BEING ON PHONE OR VIA EMAIL. Never order from this company "
"I ordered a birthday necklace with a free gift the necklace arrived with a note to say they had run out of gifts, glencara assured me it would be sent as soon as possible cue 3 months later multiple emails multiple promises and no gift which was part of the reason I did order in the first place. I don't want the gift now the birthday was 3months ago and it shouldn't be my responsibility to email if I had been made aware prior to the order being sent I would have cancelled and went to pandora instead."
"I ordered a ring two months in advance while in Switzerland, expecting delays, but it’s been weeks after the promised delivery, and it still hasn't arrived. I’m leaving soon, so the gift for my girlfriend is ruined. Even if it arrives later, no one will be here to receive or return it. Customer service has responded slowly and only suggested I buy another, refunding the original if it arrives. Many reviews mention similar issues with delays or no delivery, and refunds rarely happen. I’d appreciate real solutions and proper communication.
"
"I ordered a bangle over a month ago and was promised quick delivery and as the reviews said that they delivered on nearly all within the promised time frame i wasn't worried..This was a gift for the 30th Sep and it is now 22nd October and still not here. The company refuses to refund and I have been told to wait until the 30th Oct. Communication and tracking is next to nothing. I do believe that most of the reviews are paid ones to make us believe this is a trustworthy company. Don't buy from them. I am out of nearly $300 "
"I purchased a necklace 1 month ago. It was meant to arrive in a week. The company has no phone line all their communication is via email which they hardly ever respond to. I have emailed them several times asking where my product is and then asking for a refund and still haven’t recieved a response. Essentially the company once they get your money make no effort to communicate with you at all. I feel like iv been scammed. I emailed them a week ago and still no response. The live chat basically says they can’t make any decision and they will email you and then then they never do email you. "
"Thank you Glencara. Excellent customer service, the made to order necklace & earrings were beautiful, great value for money and more importantly; my wife was absolutely delighted with them. Delivery was as per lead time / estimated date and communication re my enquiries was responded to promptly and clearly. I look forward to future purchases and shall have no hesitation in recommending Glencara to family & friends.
"
"I am so pleased I ordered my wife some new climber earrings from "Glencara". The quality is excellent, & they look fantastic.
The price was discounted which enabled me to order a necklace as well, so we can't wait to receive it shortly. The communication, right from the initial order, to receiving the goods, was very good too. Thank you very much indeed!
Bernard Trott."
"I would steer well clear of this company. I was told a delivery date before placing my order and after ordering weeks were added. I asked to cancel the order immediately but they ignored my emails (you can't phone them) . I then got on web chat with them theh said my order was cancelled but only to be told it was still coming a week later, but it's too late for me. Now they say i can return it of unopened and will take up to 6 weeks for a refund. They have lied all along, keep away from them, as yet I still haven't seen the goods but the company leaves me with a bad taste."
"Love my beautiful earrings and I’m very happy with them! I’ve looked for special heart shape earrings for ages and I’m delighted that I didn’t buy any others before I found these! They are beautifully crafted and made and love that they came all the way from Ireland to Broome WA! Thanks so much and I highly recommend this company to anyway wanting special jewellery!"
"We have made two purchases of Claddagh rings. The first was for the female members of our family (the Silver Diamond Emerald Claddagh Rings for each of them).
The second was for similar rings - Gold Coated Silver Diamond Emerald Celtic Claddagh Trinity Knot Ring and Silver & Black Rhodium Diamond Emerald & Celtic Claddagh Trinity Knot Ring.
All four rings are very beautiful/handsome. My wife and I love them. My daughter and son haven't gotten theirs yet.
We will definitely purchase from Glencara in the future.
"
"I treated myself to the beautiful silver celtic knot bracelet with green stones. This was a 60th birthday present to myself. It is really lovely but the catch opened far too easily and I was nervous that I would lose it. My son tighted the clasp and it seems fine now. It is a lovely piece. The free gift, 4 leaf clover necklace would not be to my taste but thank you anyway."
"Easy to use website. Ordering was very simple and the items arrived, duly gift wrapped and well presented, very quickly. The only criticism I have is that the necklace was smaller than expected, although still very nice. "
"I really liked the Glencara customization and options features. I made changes to the Infinity Heart necklace for a custom design that fit my budget. Style and quality are excellent. Only feedback is the clasp could be a bit larger. My wife had a hard time fastening it. Shipping was fast at a good price. Thanks Glencara! "
"The ring I purchased was exactly as advertised and shipped quickly. Great price too!"
"No nonsense, good quality and swift"