ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Global Power PC

1 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2002-03-18

"I purchased a system from them relying on the perfect score here and the low prices. The salesperson didn't know what motherboard the computer had then said it was BioStar, although in reality it shipped with a
Matsonic. Said will ship in 10 days. A week later I call, they said din't ship until day before because of "testing." Curiously, no "testing" was mentioned when I ordered. Only later did I get a tracking number from them. The PC arrived a week later.

Update: The mouse they provided with the system (no name just like most of their periferals) is now unuseable after only less than two months of normal use. The left mouse button is constantly depressed. I called them, but they said I shouldn't bother returning it as I will get charged more for shipping and handling than for buying a new mouse. I'm not ordering from them again. Stay away from these people if you can.

Update 2: Less than a year after purchase, the power supply died. Global did properly identify the issue and I got a new supply which lasted for a month or so. Then, the computer was totally fried and would not respond even to a new power supply. I sent it back (it was still under warranty) and they claimed to have fixed it. It was shipped back with the heat sink loose. Too late I realized this and the system was once again fried. They refused to accept it for fixing again and I dumped the system buying a new one from CompUSA. More expensive, but has ben working now for 2 years without incedent.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
N/A
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
Product Returns/Refunds/Exchanges