"EUROPEAN BUYERS BE AWARE!
Prices appear good but you will be hit HARD with taxes. I was quoted in euros and there was no upfront information that there would be further taxes. Frankly I had NO IDEA camera was coming from Singapore!!!!

I am waiting for delivery but yesterday was called by the carrier and told I have to pay €900 on a €2100 purchase. You can't go back on this. NO RETURNS POLICY. The bottom line is that I have paid €400 more by shopping with Globalmediapro.

Will post again with review of delivery and conditions."

"My review has been removed"

"contact at globalmediapro is good. i am satiesfied."

"So far, disgraceful, I'm hoping this may change though. Transaction was great, 10.5 months later a software/motherboard problem becomes apparent that needs to be carried out under warranty. JVC Australia wont touch it with a ten foot pole because it was bought from Global Media Pro,
Three emails and counting and the only response is a ridiculous computer generated claims form that doesn't apply in this case.
At this point I wish I'd paid extra to buy local. Would it really be so hard to ring back or email back to sort it out.
very disappointing. "

"Nice prices, nice service. GMP recommended for sure!"

"GMP have offered me very good service and very good products at a good price, so no problems, I will buy from them again."

"Globlmediapro has a reasonably priced battery for the RED ONE. After hesitating to purchase this battery because of Globalmediapro's low rating, I gave them the benefit of the doubt and purchased the battery. However, the process was far from pain free and their customer service is appalling.

Here are the big problems:

1: Reaching Customer Service for Inquiries. Globablmediapro's customer service model leaves alot to be desired. If you have any questions at all about their products that cannot be found on their website you must first register with their website and then you actually have to ORDER the product... just to make contact with them. Unlike 99% of most retailers, they have no listed phone number (or call center, as they refer to it.) Their website also lists no email addresses, you know, to make inquiries much easier.

After some serious searching, I found an email address (through an outside party) ****@****.

2: Getting a seeming straight answer was impossible. Here is the gist of my question. "What kind of DC power-out receptacle does you Li190S Lithium ion Battery use?" I needed this info so I could have a cable made to power a RED ONE. I asked this simple question six different ways and received six rude, convoluted answers before I gave up asking globablmediapro. Once again, I had to go to another source for this information. By the way, it is called a "P Tap."

3: After taking delivery of the Batter Charger, I discovered that the charger is set up to work in European Nations, not North America. After trying to contact and being ignored by Globalmediapro, 3 times over of two weeks, I have given up.

Avoid this outfit like the black plague.
"

"keep shipping on GlobalMediaPro!!"

"My comment has been removed as I am satisfied that my complaint is being dealt with by Globalmedia Pro."

"I have been asked to withdraw my review of GlobalmediaPro."

"
Thank GOD i have my camera now from GLOBALMEDIAPRO and there is peace now."

"I am trying to recoup a transfer for more that US$ 7,000 which was sent with what they say "wrong reference" (fact is, the reference was WITH an explanation of product requested, which they say their system does not recognice). After 5 months and dozens of mails, I cannot recoup my money."

"the situation is being resolved. Hopefully it we be satisfactorily resolved by wednesday. "

"I am usually very careful when ordering online. This was no exception, although they do only offer bank transfer. The invoice appeared, I transferred the money and the next day the tracking number appeared and I tracked the order all the way from Singapore to Australia.

It arrived in 4 days which is pretty speedy. They use courier delivery and you can track the progress from the courier's own site. The tripod was exactly as I expected, in full retail packaging including instructions. The price was even better than ebay prices, and way cheaper than any Australian retailer. Other products are reasonably priced, or a bit cheaper on ebay.

I hope the tripod holds up and I will check their site again if I need anything in the future.

I'm not sure what the other comments below are about, I think if you make a bad comment around here you get threatened to take it down. I have had no contact from the company and this is a truthful review. Just always be careful no matter who you are buying from and make sure you know the product inside out before you order."

"No comment.... ..............................."