"Delay in delivery . Partial delivery for paying 25000"
"Very poor experience my plans were totally spoiled. They boasts about the parent company but the quality is sad as no one responds to your calls , emails or sms.Dont expect any thing from the support team. The rate changes even after the payment of advance the rate changes and they tell some reason for the same. The percent of rate change is more than 50 %. They will not respond to the call until , you are forced to go ahead with their terms and conditions.
DON'T EVEN HAVE A GUARANTEE FOR THE SERVICE , THAN TAKING A CHANCE."
"I was deceived by Glovve packers and movers who booked local providers without my knowledge and provided a really opposite service from what they had claimed at the time of booking. The whole experience was a nightmare.
I booked Glovve Packers. The person visited my place for a survey and provided a quote online. He claimed to be very professional and guaranteed that they provide the best of the best service. Little did I know then, that they would be horrible. I didn't even know that they would book some local packers like Supreme and then leave all the responsibility on my shoulders to communicate with them for anything that goes wrong after taking the full payment from me.
I had a train to Delhi from Bangalore on 29th Feb evening. The Glovve person guaranteed me that their team will arrive the same day earlier in the morning and finish everything by 3PM max. I still asked him if anything could go wrong or if they won't show up etc. The person assured me and guaranteed like anything.
The inevitable happened on my date on movement. No one showed up at 9AM. I called on and on, busy numbers. They said they'll come at 10AM, then 11AM, then 12AM and so on.
I had to call Supreme packers over and over since they had put me in such a difficult and panic situation wherein I had to move to another city with my entire family including an infant and a dog with me. I was leaving my rented apartment on the last day of the month and was going to leave Bangalore forever. The staff at supreme packers was so chilled out and said, they'll come at 2PM or won't come at all!! I called the driver number which they had given, who started making excuses like his vehicle broke down in the morning at 10AM, after which he told me that, he went to another apartment for unloading of some stuff while putting me in such a miserable condition!
I made a hundred calls to whomsoever I could. The driver arrived with his old truck at around 2:30PM after so much persuasion. I was promised the whole packing would be done by 3PM.
The packing went on till 7PM, after which they asked to do the full payment in cash. I had to delay the pet taxi I had called to goto railway station for which I got charged quite well.
I gave them the whole payment and even 3-4k on top it for claiming insurance for 1Lac damage. They packed the goods like anything. The senior most staff person wrapped my Yoga matt on the front of my Activa 4g scooty, I asked him to not do it, he said nothing won't happen. When I received it, it was all well torn and was of no use to me.
The number plate was broken, queen bed parts were broken and chaffed, clocks glass were broken etc etc. And when I asked for the claim, they turned it completely by saying it's not for furniture at all. I wasn't surprised at all by such a remark by them.
In fact, they didn't even send one of the carton box at all, along with a chair and one flower pot. They also sent someone else's heavy mattress to my place increasing my shipment weight by a large number which even caused a lot of delay in shipment.
I was promised that Glovve team will come at the destination site to unpack the stuff and perform the fittings for furniture items like beds. No one literally showed up. I had to pay and get everything done from UrbanClap carpenters and plumbers ultimately which costed me 2-3k extra.
Glovve has caused me such a mental harassment during the day of my movement, during the transit and at the destination site. The service is really really poor. So, I do NOT advise anyone to book at all."
"In actual this is the worst service provider. No professionalism till the time you pay advance. Always ask for full payment. They further sub contract the job to someone else and the goods delivered in damaged condition. They charge for insurance but never take the insurance policy. I have lost my boxes, many were in damaged condition and till now two wheeler not delivered. When asked, demanded again charges for transporation. They are nothing but a portal only having no clue of business and running it just to fool the customers. My personal advise, never go with them.
in case you need more detail pls contact me @ ***-***-****
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"With reference to Job No.: IND1219-05003, I would like to mention that this turned out to be a nightmarish experience. It couldn't be worse with no communication, no updates from anyone and after seeing the delivery of my items, I ended up regretting why I chose Glovve in the first place!
As discussed, attached here are the items that were received broken/spoiled. They are not usable to me anymore. Here are my points of concern.
Looking at the items, one can easily see that the items were poorly packed despite being promised for 3-layer packing for inter-city transfer. Seems like customer is the least of your concern! I ended up throwing all kitchen items that spilled over.
The items have have been dropped from height, dumped quite a few times that even robust items like wood and chair got broken. Is this how you treat your customer items?
Regarding Insurance, after the items have been taken from me, how can I be responsible for your mistakes? Will you take the same responsibility? The customer can in no way influence the shifting/loading-unloading/delivery of items. If it is broken, who is responsible for this?
The delivery boys(both while packing and while delivery) were not from Glovve and were some roadside labors as was clearly visible in the way they were working. Trained people don't pack/load/unpack items like the way they were doing. No surprise the items I received were in such a bad shape.
For every broken item, the reply I received from the labors was - "hume aise hi mila hai". I didn't give my items to you - broken and spoiled, did i? If you are not willing to take the responsibility of your customer items, then do mention it upfront and I can guarantee not even a single customer would be willing to relocate with you.
You need all your payment upfront, both while booking and delivery. My items were held at ransom for unloading asking for payment before it happens but not a single word for the damages. Ofcourse, that's all you care about. Just think of a customer, who sees his items broken like this but is asked to pay all amount upfront! shameful.
I finally realized that I committed a big mistake by choosing Glovve. Would never do it again! The response from your sales executive and relocation manager has been poor to say the least, with no updates, status or timelines being shared.
They deliver in pieces, right? My Rs. 18, 500 Dining table is not only broken but has creaked/loosened from all joints deeming it completely unusable!
Rs. 2750 revolving chair is broken from left side, deeming it un-repairable, unusable!
the packed items completely spilled over as I ended up throwing all of it. Even the suitcase has been spoiled completely!
Even my scooty's front mud guard is twisted, but at least I could get it repaired by paying Rs.1000.
mailed to glovve people but no repsonse
Customers, read this and you will never use glovve again ever"
"The worst service we had ever seen. We booked through online, from PUNE TO KERALA and a person named MR.VIVEK from Mumbai office contacted us and asked to do advance payment urgently. After doing advance payment, they agreed to deliver the items to two different address. At the time of shifting, the packers ( third party of glovve) named DURGA PACKERS, they were not ready to deliver in two address. We face so many difficulties at the last moment and agreed to deliver to one address, because they were not ready to take away the items, if it was to two different address. They told they will deliver this in 1 WEEK. After that person named MAYUR & SATISH , who was the coordinator, did the follow up for remaining full payment.
After doing full payment, the situation changed, that we have to do the follow up. Mr Satish was not picking the call and MR.MAYUR's mob. was switched off, so we are supposed to call from different numbers. He told he will track and will update. But no response from this person. After 15 DAYS we somehow managed and got contact no. of DURGA PACKERS, That time we came to know that, all the luggages are still in PUNE only. And MR SATISH told us its on the way. We packed our items on DEC 22, 2019. and we they deliver the items on JAN 17, 2020.
After delivering the items, which includes a GLASS DINING TABLE, which was broken into pieces.
There is not point of shifting those items.
SO I SUGGEST NOT TO GO WITH GLOVVE PACKERS AND MOVERS. THESE ARE THE WORST SERVICES. REALLY BAD EXPERIENCE. LOSS OF MONEY, NOT RECEIVED IN TIME, GLASS GOT BROKEN INTO PIECES, NO CUSTOMER SUPPORT.
THEY WANT ONLY PAYMENT."
"Reall pathetic services and customer support after your advance payment. i have booked my house luggage shifting through Glovve and made advance payment too.
They told us that you will get proper support from their team during your shifting. I asked them to start my shifting from 8am and they confirmed it too but on the day of shifting, their labour came at 11am and only 2 labour came who were un experienced and just 14-15 age who even don't know how to pack the items. They gave us cartoons and asked to keep my house hold things in them by ourself. I called their customer service no. and their supervisor but no one respond properly and said ki Jitne price me apki deal hui hai..utne me to yahi milega. i said ki mera saaman damage ho jaega to kaun responsible hoga thne they said ki wo hamari zimmedari nahi hai. aap alag se insurance karao. They were very rude and very unprofessional.
Then finally i stopped labours and asked them to leave as they were not able to even wrap the items. My whole day got spoiled and then next day on urgent mode, i have to hire other company and paid a higher amount because of emergency.
So Glovve has cheated me properly and gave me unforgettable experience and stress.
My personal suggestion to everyone - please don't go with this company services as you will be in a very dangerous situation where your whole day will be spoiled and luggage will be broken and no one will help you during your transition."
"They will not provide things as per commitment they do while booking. They will say something and do something.
I have lost many crockery item's after doing movement with them. I have done booking for 17 feet truck from Bhopal to Pune, they have provided me 14 feet truck. "
"This company is one of the worst and terrible packers you can hire. Our packages reached after a month to Bangalore and Kolkata after a lot of following up from our end. This company was not bothered about delivery once they received the money. I can’t even give a rating it was that bad ! NEVER HIRE THEM EVER !!!"
"I had a good experience with the team. Team arrived exactly at scheduled time. Despite packing taking slightly longer than expected, they didn't complain. My move and packing needs were minimal since I was moving only 100 m away."
"It was good experience shifting with Glovve. Coordinator mr. sagar did good job, assisted us throughout shifting process. Thank you Glovve team
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"Really impressed with the service.The movement was Fast and efficient and everything is completed by an hr.
I will highly recommend their service for any moversand packers"
"I had a very good experience with glovve.com.Labours are well behaved.
They packed everything in good manner."
"I had very satisfactory experience with glovve paker and movers. Their service are excellent in terms of paking house holds goods and car transportation etc.Most important they delivered my car and goods in 4 days from Mumbai to Hyderabad... I am happy... Thx"
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I would really like to appreciate glove Packers and movers for all their efforts made to make my sweet home move.
As home is very precious for everyone, they just took great care while shifting for it.
All team members were soft spoken, polite, hard-working, managed like a home member.
You should choose glove Packers, reliable movers.. Thanks and keep it up.
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