ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2021-09-20

Excellent & Fast Service

"Go Table Tennis online order has made it so easy and user friendly.
They can communicate through text. They carry lots of Butterfly products and most of other brands as well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-06-22

"I have applied for the TT racket and have not received even after 20 days. No one is picking up phone in customer care and not even replying to mail. Worst service I have ever seen.

Can any one let me know alternate way to reach out to this guys.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-24

"I felt obligated to write a positive review after reading all the negative reviews here. I had a great experience with my transaction. I had a question about my order and they responded promptly, so I would say their communication was great. Don't let the negative reviews worry you, GoTableTennis is reputable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-04-18

"I placed my order on 04/02/10. which consisted of a yasaka yagyu III penhold blade, andro plasma 430 rubber. Did not receive the order untill 4/14/10. I received the right rubber, however sent the wrong blade, After leaving several voice messages to their customer service number finally received a call back..Spoke with Heather and she agreed to correct the order. Sent the racquet back and received the the correct blade with the wrong rubber. not the plasma 430 I orginally ordered,,They did send me a free shirt for my inconvience( with their logo on the back), needless to say I wont be wearing the shirt, and this is my first and LAST order with GOTABLETENNIS.COM..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2009-06-30

"Watch out about this store:
1. Slow service, took 15 days to receive my order.
2. False advertise, sent me the old items with different spin spec.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-09-05

"Only received 1 out of 3 items ordered. Sent two emails inquiring about the status, no reply. I do not think I will do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

naw
Verified
1/5

2008-05-08

"DO NOT BUY FROM THIS TRADER !!! THEY TOOK THE MONEY BUT NEVER SENT ANYTHING. I AM STILL WAITING AFTER 2 MONTH (DELIVERY TIMES QUOTED ARE 10-14 DAYS). I CALLED THEM AND WAS TOLD THAT THERE ARE ISSUES WITH THE DELIVERY ADDRESS (MY COMPANY ADDRESS) BEING DIFFERENT FROM MY HOME ADDRESS (WHY DID THEY OFFER TO SUPPLY ONE IN THE FIRST PLACE ???). IN ANY CASE, I SAID SENT IT TO MY HOME ADDRESS BUT JUST SENT IT. NEEDLESS TO SAY IT NEVER ARRIVED, SAVE YOURSELF A FRUSTRATING EXPERIENCE AND ORDER ELSEWHERE ..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-10-05

"I would buy again from this seller. I bought a racket case from them and by mistake they sent me a different colored case than the one I had ordered. When I called them back, the lady (Heather) was very nice and apologetic about the mistake and resolved the issue right away."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services