"Ordered a Roomba 530, super fast delivery and awesome customer service. Was unsure which Roomba to buy so I asked the sales guy via live chat for recommendations. New website is pretty badass."
"I ordered a brush roller for my vacuum cleaner. The picture showed a brush with two rows of brushes which is what my original brush has. The roller I received had only one row of brushes. When I contacted the seller, he said the roller he sent was the correct roller for my model vacuum and that he would update the photo. The brush works OK but I feel the picture was misleading. The brush probably will not last as long as the original. "
"I ordered a turbine for a steam cleaner and unfortunately it came damaged. I spoke with Chris on the phone and he apologized for the inconvenience and sent me a replacement immediately (even during Labor Day weekend) along with a label to return the old one. The part arrived as promised and GoVaccum made it right. Excellent customer service and a customer for life. Thank you!"
"Quick and accurate response to product inquiry. Good price. On time delivery."
"Fast delivery, good product, good follow-up after the sale."