ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.18/5
Customer service:
3.96/5
Return/Replacement policy:
3.60/5
Featured Review


Verified
5/5

2023-11-07

Great company

"Great to do business with a patriotic company!
USA, USA !!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-06

thank you

"Good price and shipped fast "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-05

Fast delivery

"Excellent service and fast delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-05

Very happy!

"I'm very happy with my purchase from GoVets! The filing cabinet I ordered arrived much sooner than I had expected! It arrived in great shape, and I love having the opportunity to support a American and veteran-owned business!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2023-11-05

Products and services are excellent.

"But I was charged incorrectly by $5"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-11-02

Can not return Item

"Everytime I try to email someone from Go Vets about returning my item I receive an automated message without any answers to my concern. I cannot find a phone number or a customer service Point of Contact to address my issue. Please help me and I will be happy to remove my 1 star review"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-02

File Cabinet

"The product was nice, Shipped fast."


Verified
5/5

2023-10-31

Tool box lock set

"Delivered fast and product works great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-31

Great Service

"Fast and very efficient service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-30

Perfect transaction

"Absolutely no issues with online ordering or payment. The products came in rapid time! THanks for a great experience!"


Verified
5/5

2023-10-24

What more could you want?

"Had what I needed, great prices, fast shipping....."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-24

Excellent delivery service and product

"I have never thought the product was going to be deliver the next day, this is a great service!
Thank you,
"


Verified
5/5

2023-10-24

Legit Organization

"I'd never heard of GoVets. I got the exact chair I wanted for half the price at the local office store and it was delivered in perfect condition in 2 days. Highly recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2023-10-23

Poor customer service

"The first time I ordered from the company they cancelled my order, then later reached out that the cancellation was in error.

The second time I ordered from the company they only shipped 3 of the 4 quantity I ordered, and their support has not responded to me in 4 business days.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-11-08
A rep from GoVets, GoVetsMB, has responded:

“We sincerely apologize for the inconvenience. We don't like it when our customers are not receiving the products they order from our suppliers. We take this feedback very seriously and appreciate it. It helps us improve our systems, from our automation to our customer service interactions. We do hope that you try GoVets again in the future so we can make it right.”


Verified
5/5

2023-10-23

Excellent

"Easy ordering and quick delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges