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Product & services pricing
3.91/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.15/5
Customer service:
3.94/5
Return/Replacement policy:
3.44/5
Featured Review


Verified
3/5

2023-11-26

To early to tell

"Ordered storage box by description on website. Product I received was not as described or pictured. Requested to return for refund. Still waiting on response. I expect full refund because the product was not what I ordered. They have a lot of rules on returns about ship fees and restocking fee but exception for damaged or product not as presented on site. Let’s see what happens. I will adjust my review by their actions. "


Verified
4/5

2023-11-26

As ordered, in excellent condition

"My ordered part arrived on time and in excellent condition."

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Verified
5/5

2023-11-26

Very pleased.

"Great price fast service. Also as a vet I appreciate your support. "

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Verified
1/5

2023-11-26

Didn’t deliver

"After fourteen emails and a phone call, I still have the wrong product. Customer service responded with the same emails and didn’t get any resolution. I won’t be using them again"

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Verified
1/5

2023-11-23

Wrong item

"I ordered a particular brand of tool and got a different brand. If I wanted to get the other brand I could have searched easily online and found them for hundreds less. Upon trying to return the tools I was given the hardest time about it. Still haven't gotten my refund (they've had the return for 10 days) and now my next step is to have my credit card company dispute the transaction. Would not recommend to anyone"

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Verified
5/5

2023-11-21

Xl bully kong

"Friendly service would recommend to everyone "

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Verified
5/5

2023-11-21

Good Company

"Very fast delivery. They send email updates on everything you need to know."

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Verified
5/5

2023-11-21

Fast service.

"Fast delivery.
Good prices
Supports our vets.
"

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Verified
5/5

2023-11-20

Amazing customer service

"The product was delivered way several says before I expected it. The cost was about half of what others were going to charge me once they added their fees. Thank you so very much. "

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Verified
5/5

2023-11-19

Great experience

"Ordered at better price and arrived within days. Thanks!!"

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Verified
5/5

2023-11-19

Fantastic

"Everything was great. Very easy to order. Great website. Fast shipping. I would absolutely recommend shopping with GoVets. "

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Verified
5/5

2023-11-18

GoVets is Awsome

"They shipped my part super fast, I had it in 2 days and at a much more reasonable price than competitors. "

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Verified
5/5

2023-11-15

Service

"Very good service and prompt delivery time."

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Verified
1/5

2023-11-13

Horrible customer service after ripoff!!

"half the order and did not respond to messages......stay away don't buy!!!!"

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Verified
5/5

2023-11-13

MINI COMPARATER

"GREAT PRODUCT AND FREEE FREIGHT"

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