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Product & services pricing
3.81/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.04/5
Customer service:
3.78/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
5/5

2023-04-20

Great price for what I needed.

"I searched a lot of sites for the parts I needed, GoVets had exactly what I needed at a great price plus free shipping. Thank you!"

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Rep reply posted 2023-05-10
A rep from GoVets, GoVetsMB, has responded:

“Thanks for the awesome review, fpprieto! We're thrilled to hear that you found exactly what you were looking for at a great price with free shipping on GoVets. As a GoVets Medallion Member, you'll get access to email flash sales, exclusive coupon codes, and increasing discounts as you climb higher medallion tiers. With millions of products to choose from, 100% USA-based customer support, and free shipping on every order, we're confident that you'll love shopping with us again. Be sure to keep an eye out for dedicated coupon codes in our follow-up emails and check out our promotions page for even more deals. Thanks again for your business and for supporting our veteran non-profit causes through GoVets Giving.”


Verified
5/5

2023-04-20

Proto ratchet repair kit.

"GoVets popped on a Google search for this kit, cheaper than my vendor and free shipping. Everything went off without a hitch. "

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Rep reply posted 2023-05-10
A rep from GoVets, GoVetsMB, has responded:

“Thanks for the 5-star review, SgB! We're thrilled to have been able to provide you with the Proto ratchet repair kit you needed at a lower price with free shipping. At GoVets, we're proud to offer millions of products with 100% free shipping, 100% USA-based customer support, and lightning-fast delivery. As a Medallion member, you can also take advantage of endless coupon codes, govets cash rewards, and promotions. We look forward to your next visit and be sure to keep an eye out for dedicated coupon codes in our follow-up emails!”


Verified
5/5

2023-04-17

Excellent service; very fast turn around on shipping, and no shipping fees. Only wish they offered more products.

"Thanks for the great response time and excellent pricing."

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Rep reply posted 2023-05-10
A rep from GoVets, GoVetsMB, has responded:

“Thanks enieman65! Fast shipping, no fees, and millions of products! Don't forget, as a GoVets Medallion member, you'll get exclusive email flash sales, coupon codes, and cash rewards. Keep an eye out for our follow-up emails with dedicated coupon codes for even better pricing! Thanks again for choosing GoVets!”


Verified
5/5

2023-04-16

Excellent Service

"Got the parts I needed for my chainsaw in record time!"

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Rep reply posted 2023-05-10
A rep from GoVets, GoVetsMB, has responded:

“Dear Laurenhyde! Thanks for the great review! We're thrilled that we were able to deliver the parts you needed for your chainsaw so quickly. As a GoVets Medallion Member, you have access to exclusive email flash sales and endless coupon codes to save big. Don't forget, we offer free shipping on all orders across the USA, and our dedicated customer support team is 100% USA-based and available via phone, chat, and email. Check out our promotions for even more deals, and thank you for supporting our veteran-owned business with a purpose. Come back soon!”


Verified
5/5

2023-04-16

Incredible price and service

"Very happy with GoVets would highly recommend them and will buy from them every chance I get. "

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Rep reply posted 2023-05-10
A rep from GoVets, GoVetsMB, has responded:

“Dear ZealousSeahorse, we appreciate your amazing review and thank you for choosing GoVets as your go-to store. We're thrilled that you found our prices and service to your satisfaction. As a Medallion member, you'll have access to our Email flash sales and exclusive coupon codes, as well as other exciting promotions. Additionally, we offer 100% free shipping on all orders across the USA, 100% USA-based customer support, and a vast selection of millions of products to choose from. We hope to see you back soon to take advantage of these amazing benefits. Thank you for supporting our veteran-owned business and our mission to give back to the community through GoVets Giving.”


Verified
1/5

2023-04-14

Super Slow Fulfillment and Delivery

"Placed an order on April 2nd. Received a cryptic message 2 days later from customer service about them "diligently working to resolve this case", but no one had contacted me about what exactly the problem was. I replied to them asking what the issue was, but received nothing in response. The day after that message, I received an email stating that my order had shipped by "Ruck", some weird delivery service, but there is no way to track the number they gave me in the email. It has now been seven days since this order shipped, and even with the holiday, it should have been here by now. I ordered an item from a different company on the east coast on April 7 which shipped UPS ground and I already have it! Extremely disappointed with this company."

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Rep reply posted 2023-05-10
A rep from GoVets, GoVetsMB, has responded:

“Thank you for sharing your experience with us, ElegantOctopus. We apologize for the slower than expected fulfillment and delivery of your order. We would like to assure you that Ruck is a valid shipper that provides tracking details for their shipments, so we would need more information to further investigate this matter. We're glad you got the item from this other company but would love for you to give us another try in the future! Have a wonderful day! ”


Verified
5/5

2023-04-13

Great prices and fast delivery

"Competitive prices and very prompt delivery "

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Verified
5/5

2023-04-13

"Good price delivered on time"


Verified
1/5

2023-04-13

not yet

"First order was damaged by the shipper. I still haven't received the replacement 3 weeks later."

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Rep reply posted 2023-04-18
A rep from GoVets, GoVetsMB, has responded:

“We were notified of the problem with your shipment on 6 April. 5 Business days later we informed you that your replacement order is on the way. Tracking https://pittohio.com/myPittOhio/Shipping/LTL/TraceRequest shows that your order was delivered yesterday. ”


Verified
5/5

2023-04-11

"Superfast shipping.Great product at a great price. Easy to use web site."

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Verified
5/5

2023-04-11

They are the best and really make their customer's needs a priority

"Thank you for the great customer service."


Verified
5/5

2023-04-10

Super fast service, great price.

"The item arrived slightly damaged, but that is due to the manufacturers poor packaging, not anything within GoVets control. It is a storage cabinet and it works fine ,so no harm no foul. The astounding thing was that it arrived the day after I ordered it, and it was cheaper than anywhere else online.

No complaints on my end. I will definitely shop with them again.
"

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Verified
5/5

2023-04-10

Good seller

"Good price/service quick delivery "

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Verified
5/5

2023-04-09

Great price and fast delivery!

"I was looking for a better price for Cool Tool II and found it with GoVets"

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Verified
1/5

2023-04-09

I never get my package

"Im still waiting for my package "