"The part received was exactly what I was expecting at a very competitive price. Takes longer than most to receive which may be why they had the best overall price. Would be nice if they had an expedited shipping option."
"I have tried to contact this company about an issue with a part that cannot be installed on my vehicle. They have done away with their phon service and when you try to contact them via email the website tells you that your email address invalid even when the address is entered correctly. The scam comes in when you realize that every page they have to contact them requires an email address. I wish I had more hands to give this company multiple thumbs down. It **** that I had to give them 1 star. They don't deserve it....."
"My parts arrived quickly and in good condition."
"Initially it all started wrong. Because I’m also an Amazon prime member I was charged twice.This happened West coast time on a Friday. Called Georgia early Monday morning. With in minutes it was straightened out. 5 days later I received the correct part at my Tacoma Washington home. Thank you "
"The item description was not clear. It cost me $50 in shipping and return shipping to end up with no correct car part."
“We checked on your order and the system shows that the mirror ordered was manual. Here's the link to see the item that was ordered with the description that it is manual: https://www.go-parts.com/ni1321154-2005-2015-nissan-xterra-side-view-mirror-right-passenger-side.html”
"Something you wouldn't want to hear at all!"
“We are sorry to hear that you are having trouble with the item. Our customer service will be reaching out to you so that we can try and help. Have a wonderful day.”
"Go-Parts order was excellent. Parts came in on time and were correct."
"Thank you very much for send"
"All was great from ordering and promply delivered, definitely recommend "
"This fit my 2005 Pontiac Grand Prix. Thank you!!"
"You felt that this company knew the importance of getting the item I bought out quickly. Even with the mail/shipment delays I received my package right on time. I put the part on the same day, and I’m happy again.
Thank you.."
"The part I received was not the correct part. "
“We are sorry to hear that you received the wrong item. Our customer service will be reaching out to you so that we can try and help. Have a wonderful day.”
"Shipped quick. Fit perfectly"
"Product was as advertised for a great price. Ordering was easy and delivered early"
"The parts I got were damaged on arrival; however, Go-Parts took care of things right away. When the unbroken part arrived, it fit perfectly. I got a rear bumper and two taillights (it was one of the taillights that was broken)."
A rep from Go-Parts, goparts, has responded:
“We are sorry to hear that you are having trouble with our email address. The email address is cs@go-parts.com. Our customer service team will be reaching out to you since you are having trouble entering that email address. Have a wonderful day.
Go-Parts
”