"The driver side Mirror was immaculate. Twice better than the original part. We received a much much earlier than expected. Thank you eversomuch!"
"I was pleasantly surprised by how fast I received my parts. My only suggestion would be for the seller to notify the buyer when the item as shipped, and provide tracking."
"Had a cracked rear tail light, ordered the replacement which got here around a week after I ordered it. Fit perfectly, the only issue I had was that the reverse bulb socket was extremely loose. Had to replace with the OEM socket from the damaged tail light."
"Excellent Customer Support when my item was damaged in shipping "
"Since you cannot call, I chat with someone...told them I have not received all of my order. They indicate will send but still have not received confirmation "
"4 Runner Tail light lens was perfect!"
"Fast and secured process with purchase!"
"Quick delivery much appreciated thanks"
"Very good service will definitely buy again "
"The turn signal unit fit and work perfectly. Package arrived earlier than expected.
Highly recommend. Competitive pricing and better guarantee. "
"Part were good. Delivery was excellent. Didn't realize extra FedEx charges till I received a separate invoice. "
"Quick shipping, exactly the part required, and great response from customer service."
"Ordered my part 10 days ago. Said it was coming after 5 days, still haven't received anything. No update status, no customer service outreach, no part. Word."
“We are very sorry that your tracking number did not reach you. Your order has been shipped via USPS . The tracking number is 9405511202520891967639 and you may check the status through this link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405511202520891967639
Unfortunately, it would take 2-3 weeks for orders to arrive in Hawaii. If you have any questions regarding your order. We have a Live Chat feature available through our site www.go-parts.com Mon-Fri 9am-5pm Eastern and we will be happy to assist you. We look forward to hearing from you and hope you have a wonderful day. ”
"Got the right part in a few days."
"Go-Parts were excellent the contact with them was first class and the ordering and delivery of my part was first class too. Would recommend them without hesitation.
Even ordering from them to me In the UK was amazing."
A rep from Go-Parts, goparts, has responded:
“Hello
We are very sorry that your tracking information did not reach you. Your order has been shipped via UPS and is scheduled for delivery on Tuesday, March 9. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.
UPS Tracking Number: 1ZR68R940314953581
Actual delivery: Tuesday, 03/09/2021
Link: https://www.ups.com/track?loc=en_ph&tracknum=1ZR68R940314953581&requester=WT/trackdetails”