"Excellent experience with easy to use website, great pricing and on time delivery!"
"The mirror I purchased did not fit my car model. I emailed the customer service email address provided and no reply for the past week."
"Great, thought I received wrong part and they sent return sticker without question, turns out I had the right part. Very courteous."
"I received the wrong item. I reached out to this company about returning but am yet to get a response. "
“We have received your return request and we are sorry if our emails are not reaching you. Please check your spam or junk folder. Our customer service will be reaching out to you again so that we can try and help. Have a wonderful day”
"Excellent customer service. Part I ordered fit perfect. Would definately use them again, and refer others."
"Received the right part and as good as the OEM!"
"This company has sent me three headlights that are affordable and brand new. Arrived at my house earlier than the expected delivery, a day early. Get your parts here, prices are so low. "
"Very clear conversation with the customer service. Parts were delivered as promised and I like the quality"
"Easy to use web site. Very fast delivery time. Will use again."
"Customer service is non existent. Parts are of poor quality. Never do business with them again"
“We have received your return request and we are sorry if our emails are not reaching you. Please check your spam or junk folder. Our customer service will be reaching out to you again so that we can try and help. Have a wonderful day.”
"I live in Hawaii, it takes a while for things to get here. My Taillight covers came in quick! Thank you so much."
"Order arrived in timely manner...no issues with product...joking call it cataract surgery for my car...new lenses....very happy with purchase"
"The title says it all. The part was accurate as shown. It was affordable compared to many other retailers. And I received it quickly. I will shop here again if I need something else for my car. "
"Ordered a replacement tail light assembly for my Honda CRV. Called when it did not arrive as scheduled and they promptly sent a replacement. Later, a duplicate part arrived, I called them and they said I could keep it or send back. I’d purchase from them again."
"So easy to find the part (tail light) and order it -- great web site. Fit perfectly and the quality is equal to OEM. I would definitely purchase from Go-Parts again."
A rep from Go-Parts, goparts, has responded:
“We have received your return request and we are sorry if our emails are not reaching you. Please check your spam or junk folder. Our customer service will be reaching out to you again so that we can try and help. Have a wonderful day.”