ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-02-02

Excellent Customer experience.

"Product was delivered correctly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-02

Great service

"good service and delivery time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-02-02

Fast Process over delayed deliver

"Customer service answered all my queries.

The process was fast but was sent thru a very slow mode of shipping method. As per tracking system
the item arrived in Philippines last Jan 01, 2021 but to date, more than a month, I have not received
the item I purchased.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-02

Best Package Under The Christmas Tree

"Awesome online ordering, delivering, and packing!! Everything arrived ahead of schedule, was able to install GMC taillights right after Christmas. Super avoided being pulled over and ticketed! Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-02

Fantastic

"It was absolutely easy to order the parts I needed and the delivery was quick! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-02-02

Part came in on time and was easy to install.

"Part came in on time and was easy to install. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-02

Excellent service. Very happy

"Everything was great. Great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-02

Excellent service

"Excellent service, fast shipping, as described. Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-01

Excellent service!

"Fulfilled order in a very timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2021-01-14

Fine, but slow.

"Good service, good price. Living in Europe, the only downside was the LONG delivery time (over a month). Part of the reason probably was the USPS Christmas chaos made worse by Covid-19."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2021-01-14

Misleading Titles on parts page

"When a product is listed as a 2007 - 2014 you expect the part to fit a 2014 right? This seller wrongly lists parts using that header that fit only 2008 -2013 models. I was given a refund after sending the part back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-01-14
A rep from Go-Parts, goparts, has responded:

“We are sorry for the incorrect information and we have brought this to the attention of our Tech Department to be corrected. Glad to hear you have received your refund. Have a nice day.”


Verified
5/5

2021-01-13

Accurate and timely

"Easily selected desired parts from web site.
Ordered the parts.
Received parts which arrived promptly and fit perfectly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2021-01-11

Left door mirror

"After I installed the mirror I saw a small piece was broken off. I went in the house to check the box and the broken piece was in the bottom of the box."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-01-11
A rep from Go-Parts, goparts, has responded:

“We are sorry to hear that your order was damaged in transit. Our customer service will be reaching out to you so that we can try and help. Have a wonderful day.”


Verified
5/5

2021-01-11

Exactly what I ordered

"Order arrived quickly and was exactly what I needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-10

Fog Light

"The lamp fit perfectly and was delivered on time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process