"Shipping **** very slow!!"
"Accurate, quick shipping, good quality"
"Took a little while to get here, but I got it. Just right"
"They delivered exactly what I had purchased, within a reasonable time frame given the usual international shipment timelines, with no events, no transportation damage, and in pristine condition and working order. Thank you Go-Parts Team !!!"
"My son’s SUV mirror was knocked off. You guys made it so easy to replace that I almost forgot about it!"
"Part fir perfect and delivered ontime "
"I ordered a side mirror with blind spot check
I received it without blindspot and it took 27 days to deliver and can’t return it!"
“Hello
We are sorry to hear that you had trouble with your order. Our returns department will be reaching out to you in regards to your order. Have a wonderful day.
Go-Parts”
"My order was damaged upon receipt. Customer service was excellent and sent a replacement out right away. "
"Received items ordered in a timely manner."
"Your 60.00 mirror cost me 150.00 in Canadian funds by the time shipping taxes and duty were added. "
“Hello,
We are sorry that you are not happy with the cost of sending that mirror internationally. Unfortunately the cost of international shipping, and international taxes are beyond our control. Have a wonderful day.
Go-Parts ”
"Wrong parts delivered, not rectified. No verbal contact to discuss, no phone number to speak to someone."
“Hello,
We are sorry that you are not happy that our phone support was discontinued due to lack of demand. The message we received from you yesterday will be responded to by our customer service representatives today. Have a wonderful day.
Go-Parts
”
"I ordered a headlight for my van and it came on time and with all the bulbs that were needed. Easy fix. Thanx "
"Website was easy to use, fast shipping and part was exactly what I needed. Highly recommend!"
"Website explained about American made and Japanese made parts, which was very helpful in ordering the correct part. Price was very reasonable. Part shipped quickly. YouTubed how to install which was fairly easy. Lens fit car nicely. "
"Parts came in time, fit precisely. Shall do my part of word of mouth advertising, will let everyone in my network know of this great website "
A rep from Go-Parts, goparts, has responded:
“Hi,
We are sorry that you are not happy with your delivery time. Our orders do take 1-3 business days process and then 3-5 business days to arrive once shipped. Your order was delivered on the 12th of December according to FedEx, so we are glad that we were able to make it within our time frame, but are sorry that you thought you would receive the item sooner. If there is anything that we can assist you with, please let us know. Have a wonderful day.
Go-Parts”