"Ordered replacement headlights, easy to find on website. Delivery was timely and they were the correct part. "
"Parts took a little longer than expected to arrive, part was good quality and fit well. It was a little more expensive than the competition, was surprised by duty being applied. (I ordered identical part last summer form a competitor at a cheaper price and no duty) ( they were out of stock )"
" I needed a fog light for a older car, was amazed that I located a great piece for a fair price."
"Parts were right the first time. Delivered within one week. Great job!"
"Had been looking for this part for years - saved me over $200 vs. OEM."
"Affordable price and quick delivery. Very happy with purchase."
"The parts shipped quickly and they fit perfect."
"Ordered an aftermarket cooling fan with a lifetime warranty at less than half the price of the OEM version. Contacted Go-Parts to ensure it was the one I was looking for and also asked if they offered a military discount. Brooke S. took the call and was superb! She confirmed it was the fan I needed and explained the proof of service process required to obtain the discount. In less than an hour, I received confirmation of my order along with the military discount. In a matter of days, I received the part I needed! Great company to do business with and I truly appreciate the military discount! Many thanks!"
"The headlights I ordered were perfect. Easy installation, fast delivery. When needed will always go to Go-Parts first for anything I need for my Jeep. Highly recommend!"
"My new tail light came with a crack in it. "
"Reasonable price, simple purchase process, and quick delivery"
"Quick and efficient service. Exactly the part I needed, just as ordered and expected."
"I’m owner of an older car and I so glad to have a place to get replacement parts and keep my car looking sharp, I know I’ll need Go-Parts again and they will fulfill my car needs.
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"GOOD FIT & PRICE. !!!!!!!!!!!!!!!!!!!!!"
"I ordered a headlight assembly for my 2009 Mercedes-Benz E350 4matic Sport; I have the Bi-Xenon lenses with cornering; the headlight assembly that I received was a non-cornering unit. When I attempted to contact Go-parts, I received a recording stating that "due to lack of demand, they no longer had a customer service agent that I could speak to"... I just wanted the correct part, because I certainly paid the higher price for the item."
“We are sorry to hear that you had trouble with your order. While we no longer have phone support, we are available for Live Chats Mon-Fri 9am-5pm Easter, or can be reached at cs@go-parts.com. Our returns department will be reaching out to you in regards to your order. Have a wonderful day.”
A rep from Go-Parts, goparts, has responded:
“Hello,
We are sorry to hear that your order arrived damaged, and are that the carrier was so rough on that. Our returns department will be reaching out to you to help. We look forward to assisting you and hope you have a wonderful day.
Go-Parts ”