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Verified
4/5

2012-11-07

"Staff at GoCare are terrific. Pricing is very good. We did have to wait a couple days for them to get our device in stock but once they had it they shipped it out quickly. I would (and have) recommend GoCare to others."

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Verified
5/5

2012-10-18

"Great Job customer service Team!"

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5/5

2012-10-18

"They are wonderful to deal with - no problems at all. "

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2/5

2012-10-06

"A loaner phone was not available for 4 days after I mailed my phone in for repair and it was an additional $20.00 plus shipping charge which was not explained when I purchased the warranty. (My phone would already be done by the time I received the loaner so why bother offering me a loaner or advertising it unless it is readily available and free of charge like it is implied when you purchase the warranty....) When I got the warranty they said nothing about shipping charges either which cost $7.00 there and $7.00 back for my phone and the loaner if I got it also. So the the $50.00 deductible is really $98.00. But over all it is still far better then the Apple warranty. "


5/5

2012-09-25

"My experience with the claims process was satisfactory in that I received my replacement phone as per the contract terms."

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3/5

2012-09-09

"Haven't had to use it yet. Very easy to purchase! Best price for services offered!"

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5/5

2012-09-01

"Their online customers service is great! Easy to chat withand very helpful! "

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5/5

2012-08-13

"Very quick turnaround on my order. Hopefully won't need your services but it's a comfort to know my device is now covered."

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5/5

2012-08-12

"excellent sustomer service"

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5/5

2012-08-11

"Great! I didn't know what to expect when I got my phone wet because I had bought the GoCare so long ago. It took a few days for them to approve my claim, but I sent my phone on Monday and had a new iPhone Thursday. It only cost me $50!!!"


4/5

2012-07-25

".i bought this service for 3 phones and had a claim and was pleased w/service"

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5/5

2012-07-20

"Being an international student, I was totally unaware about insurance coverage and policy for my iPhone. All thanks to gocare for assisting me and providing me with excellent customer care. I would recommend all international students to buy iPhone coverage from gocare. It is just not the cheapest, but also the best. "


5/5

2012-06-18

"After a phone company's customer service screwed up my request to add insurance coverage, there was hardly any insurance company who was willing to cover a 40 days old iphone 4S. I can't comment too much about Gocare.com, but from the reviews that I read, the price, service and coverage seem very reasonable. I'll try for 2 years and see if it's worth for the money or not. At least it gives me a peace of mind..."

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5/5

2012-05-21

"Easy to set up, easy to understand terms and extremely accommodating. Looking forward to trying you AND providing you the other phones in my home currently using Asurion through Verizon. "

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5/5

2012-05-07

"Very friendly on the phone, explained everything needed."

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