ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-05-16

Couch Purchase

"Despite the delay, the couch arrived in perfect condition.
Great purchase and I saved over $400.
"


Verified
5/5

2017-05-16

Tv stand

"Excellent service from delivery and the product was very good quality!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-16

Patio Table

"Ordering on line was easy..updates from Goedkers regarding delivery were spot on...delivery service was accurate and very professional"


Verified
5/5

2017-05-16

Shopping with Goedekers-Appliances

"Our microwave oven arrived in a very timely fashion, the online tracking was and delivery time were accurate, the delivery company exercised care in delivery of the microwave and opening the package to ensure there was no damage. It arrived in perfect condition and is wonderful in our new kitchen!"


Verified
5/5

2017-05-16

Complete kitchen

"It was a great experience working with a professional staff"


Verified
4/5

2017-05-16

Great Prices

"I ordered a cooktop and double oven. The cooktop came in about a week with UPS. The double oven took about three weeks buy truck. I was not in a hurry so no big problem. The prices were unbeatable. The one area where improvement is needed is tracking and communication. I am retired so being home was not a problem. On both shipments I got just one day's notice of when they would arrive. I had to request a tracking number for UPS and the trucking company gave me one call the day before. The workers were good and put the oven where I asked. "


Verified
5/5

2017-05-15

Pleasure doing business with you!

"Fast, easy and patient with all of my questions​. All went as expected, thanks"


Verified
5/5

2017-05-15

Great customer service.

"One of our items was damaged and customer service was wonderful - sending us a replacement part immediately. Great company."


Verified
3/5

2017-05-15

satisfied with product quality but not so much about shipping

"one part of furniture broken"


Verified
1/5

2017-05-15

Scary

"Horrible service, utterly dishonest. After making me go through the financing they came back and changed the price of the item in my shopping cart for nearly $200 more! Glad that I caught it early enough. Manager John reacted as this is something very usual for them and tried to convince me by saying that paying $200 more is not much of a "big deal" since financing got approved! What a joke. Well, I decided not to ever "deal" with this questionable company since what they did at this stage shows such lack of character, dishonesty and incompetence on their part. You will need consistent honesty, long term reliable service along the way when it comes to purchasing a pricy appliance. For that reason I would not recommend this company to anyone. I will do business with a well established national store instead and sleep better knowing I can relay on good services of a honorable company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-15

Very pleased

"Received our GE Profile counter depth slate fridge and we love it. The least expensive of this brand we could find and the buying and delivery were exemplary! I will certainly be purchasing from Goedekers again!(the company philosophy is also very good)"


Verified
5/5

2017-05-15

Great Customer Service and Great Product

"Very nice people to deal with at Goedekers. My chairs arrived on time and in perfect condition. Would buy from them again! "


Verified
5/5

2017-05-15

Great experience

"Dresser was assembled in box already and it was not damaged."


Verified
5/5

2017-05-15

great

"furniture showed up early awesome and delivery was great"


Verified
3/5

2017-05-15

Goedekers Experience

"The delivery time was quite long, similar to merchandise on back-order. Once I received the shoe closet and assembled it, it looked beautiful. One problem, the holes for the legs weren't pre-drilled. This involved a lot of extra time and effort. There are also a few scratches. The company should really include some sort of furniture touch-up pen. Other than that, I am happy."