ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-04-03

My perfect chairs!

"I ordered two Ashley recliners online. I'd not heard of Goedekers before, but it had the lowest price + free shipping (and coupon codes on Wikibuy!). I knew ahead of time my wait time for delivery would be 2-3 weeks, but the savings were worth the wait. The chairs were delivered within the promised timeframe, the delivery personnel were professional and courteous, and I now have the chairs I've wanted for a very long time. I'd certainly recommend Goedekers, and will shop with them online for my next furniture or appliance purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-04-01

Hood range

"Arrived on time and no damage "

Detailed Review Benchmark + -
Pricing of products and services

Verified
2/5

2020-04-01

horrible service, really slow shipping

"Really poor experience, took over a month to get the fridge and then they came way too early and I asked for a later date for the next delivery and they failed to do that. So it took even longer. Price was good"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-31

Stove top hood purchase

"Seamless process. Wasn't the quickest, but we weren't in a rush"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-03-31

Slow but expected

"Got a really good deal- saved $350- 400. Took a long time to get the product (about 1 month), but I was prepared for that and wasn't in a hurry to receive. Would use the website again!"


Verified
5/5

2020-03-31

If You Can Wait for Delivery The Deals Are Phenomenal

"We bought a new range and refrigerator in the past two months for our new home. We researched what we needed (downdraft range) and wanted (top-rated LG frig) and then priced them with different dealers. It wasn’t even close. Goedeker’s easily beat the competition by hundreds of dollars on each appliance. The company was easy to deal with and communicated well about delivery. In both cases we had to wait weeks for delivery. But we didn’t mind, especially because we saved a bundle. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-03-31

Refusing to give me a refund for appliances I never received

"In the mitts of all this virus crazy my appliances I have not been delivered and are being held until further notice with no idea of when I will receive them and this company will not refund my money. Mind you my purchase was made February 15 and I was told three weeks It is now March 31"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-31

Great price

"Induction cooktop was a little slow on delivery but we were not in a big hurry since
two burner (coils) were still working on existing 24 year old induction cooktop. We installed
it and it looks and works great. Thanks!
"


Verified
5/5

2020-03-31

Great service

"Goedeckers processed and delivered my order with ease. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-03-30

Great customer service!

"Customer service rep was able to answer my concerns and order was placed and received as expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-03-30

Slowwww

"great price but delivery took almost a month. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-03-29

Goedekers have made me a faithful customer!

"Item arrived so fast! It was a table console literally 40% cheaper than found in another retailer. Best, most solid wrapping for an online piece of furniture I have ever bought, and I must say my entire home furnishing was done online. Beautiful item, unique, originally from Ashley's furniture, but it was much more expensive there. I will definitely buy from Goedekers again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-03-29

Great company great prices prompt communications.

"Ordered a Bosch dishwasher online, and everything went as planned, perfect delivery best price anywhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-03-29

Best

"The best prices and the customer service was amazing!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-29

Great

"entire process to delivery was great, thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges