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Verified
5/5

2019-08-04

Excellent service

"Ordered futon. Superb quality . Prompt delivery!’"


Verified
5/5

2019-08-04

Futon mattress

"Ordered a new futon mattress. Great price a received it in 3 days. "

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Verified
5/5

2019-08-04

Great!

"Ordered a dresser and it arrived with some damage, presumably from the factory, because the packaging was very good. Contacted Goedekers and they had a replacement part sent immediately! "


Verified
5/5

2019-08-03

bosch dishwasher purchase

"I bought this online but at first had forgotten to put in all my info.. however when they called, i added it and was able to keep the good price i had chosen. it took about 2-3 weeks and i got the call that the delivery was ready for delivery to Hunterdon County, NJ. it was so good that they could come at 630am so i didnt have to come back home from work. there were right there on time, and the delivery team was incredibly good. i had ordered the front door service but the gentleman wheeled it into the kitchen so that made it so much easier for me.. the machine came in great shape. i spent the next weekend installing which is always fun but it is works and looks great now. i would definitely do business with them again in the future."

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Verified
5/5

2019-08-03

Item

"I will purchase again this purchase was for my mom that leave in Chicago and she needed a cabinet. "

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Verified
5/5

2019-08-03

Perfect

"Great customer service. Perfect match in the product and really quick service. "

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Verified
5/5

2019-08-03

Very happy

"Easy to work with, great price."

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Verified
5/5

2019-08-03

Fantastic value

"Found a counter depth side by side refrigerator/freezer on Goedecker's for the best price I've ever seen for brand new...delivered on time and in great condition. After some serious attempts at installing it- I finally got it installed and it's up and running well. I now always look to Goedecker's first."

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Verified
1/5

2019-08-02

Dishonest policies and awful customer service

"I bought a Whirlpool WTW5000 washer and dryer package for $860 on sale from Goedekers online. Unfortunately, the unit was about 1/2 inch too big to get through my basement doorway. Did not accept delivery and asked for a refund. They proceeded to tell me I would have to pay for shipping charges, which is understandable. The "shipping" charges were $606 out of the $860 I had paid and I would only get around $250 as a refund. COMPLETELY RIDICULOUS AND HIGHLY DISHONEST PRACTICES. I ordered the item on June 2, 2019. Still has not been delivered and they are asking for an additional $75 redelivery fee now.

Customer service is also awful with no replies for weeks. Recommend to stay away from this company. Any savings are not worth it. Makes you even question if the goods they sell are legitimate or not. 0 stars.
"

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Verified
1/5

2019-07-31

Ordered in April with eta of April. Now they say September

"I ordered a faucet in April. I had an estimated delivery date for first in two weeks. Then they changed it to July. It's July 31 and now the eta is September. Customer rep says it's because of Trumpworld. I ordered products from overseas at the same time and they arrived in June. Then the rep says "well maybe it's here. if it's here we will let you know." ?????? If I'm getting a notification that it will arrive in September it is because it's not here. I delayed my remodel for this specific product. This is horrible and disappointing."

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Verified
5/5

2019-07-30

Excellent!

"Thrilled with the product and customer service!"


Verified
5/5

2019-07-30

Very courteous delivery

"Delivery was scheduled for between 9am and 1pm. They actually got there early about 8:30am. "


Verified
4/5

2019-07-30

Goedekers is always a pleasure to deal with. This time the shipping was slow.

"I really like ordering from Goedekers. Their prices are good, and they're nice to work with. Helpful and courteous. I've ordered from them several times now, and have been pleased each time.

This time the stove was back ordered, and when it finally came in there was a screw up with the shipping that made it take even longer to arrive. But it's finally here, in excellent shape, the price was competitive or a little lower that I found it for elsewhere, and the unit looks great.

Thanks.
"

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Verified
5/5

2019-07-29

fast and easy

"My dishwasher arrived on time and shipping company put it where I wanted and waited foe me to check it out. Best price I could find with free delivery. Will buy from them again if needed."

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Verified
5/5

2019-07-29

putchasing stove top

"extremely pleased with the whole process-delivery was on time-no problems"