"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I’m not very happy . I’m not able to see with them on. My RX was off."
"Getting prescription glasses for cheap is really great, although the ones with plastic frames aren't as durable as high-end ones. Navigating the options can be difficult if you want multi-options like bifocal sunglasses, or have multiple prescriptions on file."
"I can't believe the prices I didn't even have to use my insurance because it was so low I will most certainly will be coming back"
"It takes way too long for the glasses. Also I don't like the look of them on my face."
“Hi Donald,
We are sorry to hear about your dissatisfaction with the received glasses and the shipping delay. To ensure the best possible prices, our glasses are produced overseas, and the standard shipping timeframe is typically 14-21 working days.
We regret that the glasses do not look as expected on your face. As we strive for 100% customer satisfaction, our support team will be reaching out to you shortly via email to address this matter.
We appreciate your patience and understanding.
Regards,
-Goggles4u”
"I will never buy glasses from my opticians again! The glasses from Goggles4u have always been excellent. I can browse online at leisure and refine the search by size, colour, etc …. The glasses arrive quickly with the right prescription, which was easy to upload from a photo. Cannot fault 10/10. "
"The glasses didn't fit. They slide right off. The prescription was all wrong. I couldn't see anything with them on. In fact I saw better without them on. I wish I knew how I could get a refund."
“Hello Ryan,
We sincerely apologize for the issues you’ve encountered with the glasses you received. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”
"The Rx sunglasses I ordered with my bifocal Rx, came with just the magnifying part. I needed it to be bifocal. I can’t use the ones that they sent. They would make the correct one for me if I paid $14.50. I’m not paying any more for glasses that should have been made with my bifocal Rx. "
“Hello Linda,
We sincerely apologize for the glasses issue you've experienced. After carefully reviewing the details, it has come to our attention that there was an error in the selection of lenses during order placement. Unfortunately, SIngle Vision Reading lenses were selected instead of Bifocals and you were not charged for Bifocal lenses in the original order.
We understand that such issues can sometimes occur when ordering online. Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Regards,
-Goggles4u”
"Love these lightweight prescription specs with bendy arms"
"Easy check out!! Shopping was easy. Glasses are great.
Lots of designs to choose from. "
"Received nice quality glasses. Reasonable shipping time. Very happy with my glasses. Nice selection."
"Overall these are amazing and great value for money. The only slight issue was the frames seeming to have rust/oxidisation on the arms and one of them needs loosening as it was too stiff to close the arm easily. However the lenses and the glasses themselves are honestly amazing for the price point. I do recommend Goggles4u to my friends still as a result."
"great service looks great"
"I bought pair of glasses several years agon and they were great. Oder I just placed and received give me a headache and can’t really see out of them"
“Hello Patricia,
We sincerely apologize for the issues you’ve encountered with the glasses you received. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”
"Affordable sunglasses love the way they look"
"Adrian was very polite and corrected the issue of ordering just plano lenses in my frame. Although I would say to make it even simpler to buy 'frame only' as it wasn't very clear. Thanks "
A rep from Goggles4u, Goggles4u, has responded:
“Hello Tina,
We sincerely apologize for the issues you’ve encountered with the glasses you received. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”