"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I've bought high-end glasses at other places, designer glasses, moderate glasses, etc and Googles4u.com has been equal quality to even the most expensive brands. It's crazy that I've been spending 4x the amount for virtually the same glasses I could've gotten here. I wish I would have found out about this place sooner!!! Now I'm only ordering here because I can get 4 pairs of glasses for the price of one from another store. "
"So much easier than going in to an eye shop. I can reorder and have them in no time."
"It took a while for them to get her but my glasses have finally arrived, and they’re very nice."
"We order extra backup glasses now because so affordable and good quality! With all of our kids, we used to dread buying glasses because so expensive. Now we get excited when they need some & we shop goggles4u with their amazing coupons!"
"Discount code didn't work with out clear reason, apple check out hung and didn't work. "
"I almost forgot I ordered them it took so long. Must have been sent by donkey cart, a 3 legged one."
“Hi Michael,
We are truly sorry for the delay with your order and for any inconvenience this may have caused.
To offer the best possible prices, our glasses are produced overseas. For your convenience, we provide two shipping options:
Standard Shipping: 14-21 working days
Priority Shipping: 10-12 working days
After reviewing your order, we can confirm that you selected the Standard Shipping option, and your order was delivered on the 16th working day. We deeply apologize for any frustration or inconvenience you experienced during this time.
Thank you for your understanding and patience.
Regards,
-Goggles4u
”
"It was easier than I thought it would be "
"I love that I can now by stylish glasses at a much lower cost. Glasses have become so expensive. I never used to be able to do this more than once every few years. Now I can afford to buy a pair every month!"
"So far so good, we'll see to know for sure"
"Wonderful experience! It was so easy to choose my style with the try on feature. Best prices ever! If you have bifocals now, get the progressive lenses… you will be thrilled at the difference! "
"Excellent glasses. Took a while to get them. Wish they got a little darker in the sun. Great price!!"
"Great product. Just what I needed. Very sleek look. I love them!!!"
"It was very easy to pick out frames and upload the prescription"
"Is was convenient way better than going into a store"
"I didn't think the quality of the two pairs I ordered was great. One pair was very much delayed in the mail. I don't think I will use Goggles4U in the future, but I am not saying you should not. Make sure you carefully measure your preferred frames (eg, current), your face, etc, and look at measurement on their glasses. Typically online sellers don't have many frames big enough for my face. But one of the pair I ordered literally falls off my face, and I have such a big head that I can't wear standard adjustable-size baseball hats. "
“Hi James,
Thank you for your feedback. We sincerely apologize for the issues you experienced with the quality and fit of your recent orders. We understand how frustrating it must have been to receive a pair that didn't fit properly, especially given the challenges of finding suitable frames online.
We regret the delay you encountered with one of your pairs and are sorry to hear that you are considering not using Goggles4U in the future. We take your concerns seriously and want to ensure you are satisfied with your purchase.
Our team will follow up with you via email shortly to address these issues and find a suitable resolution. Your satisfaction is important to us, and we appreciate your patience and understanding.
Thank you for giving us the opportunity to make this right.
Regards,
-Goggles4u”
A rep from Goggles4u, Goggles4u, has responded:
“Hi James.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the application of the coupon code on our website. Please note that all coupon codes are applicable subject to their terms and conditions which need to be followed to take advantage of them.
Upon reviewing the details we found that you have placed the order with the Rush Shipping method and unfortunately, we do not offer the same discounts on rush shipping orders.
In such cases, you can always connect with our live support via chat or phone for swift assistance.
Our apologies for any trouble caused.
Regards,
-Goggles4u”