"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I have ordered glasses from Goggles4u for several years. I have never had a problem with the quality and/or delivery. The cost is right. I won't order from anyone else. "
"Great prices and customer service."
"I have been purchasing glasses from Goggles 4 U over ten years now and have never had a problem or bad experience. They are quick to help and very reliable. Love them. Thanks goggles 4U"
"In addition to good variety of glasses at good price, their customer service is excellent. They always respond quickly, almost instantly, that’s what I like about Goggles4u."
"Usually, I never can find much in the way of extra large frames but this site had many great options to choose from. I look forward to my new glasses arriving. "
"Great prices, but would not let me purchase more than one pair of same glasses with different perscription."
"Very good good collection with reasonable price. I ordered 3 time. "
"Would give it 5 stars, however I believed my script may have been made incorrectly or the progression position is off. Need to have the script verified at my optometrist. Other than that, extremely happy! Fantastic price, 1 week from order to delivery for free and a very nice product. If it weren’t for the vision issue this would be a 5 star review."
"They have good quality glasses at fantastic prices"
"Glasses are great; customer service is excellent; your company, wonderful glasses, and fabulous prices have allowed me to have great glasses and extra pairs of glasses that have made my life so easy. Thank you for all your help"
"All the frame I liked had 1day rush, that I cannot order from Canada"
"Order was basis progressive rimless, I ordered withing i.067 index meaning thinner polycarbonate glasses! I received instead r39 thickest, cheapest form of the glasses, I can't see close or far! Supposedly they're offering redone my glasses withing thinner glass index 1.67 form. Also my order included outside darker and inside without dark shades. Now they're saying can't get it done on these thinner form glasses, that is lie, because I have order new pair high indexing glasses elsewhere withing complete shades, no problem at all!
I am looking for full refund since I am not trusting this company at all, also they're extremely slow! There's good companies as alternatives who's providing top quality and not expxensive!"
“Hello Henry,
We sincerely apologize for the inconvenience you’ve experienced with your recent order.
After reviewing the details of your order, we noticed that Photochromic lenses were selected, but the 1.67 high-index option was not included. Please note that currently, we do not offer Photochromic lenses in the 1.67 high-index material. While other suppliers might carry such lenses, our current inventory and manufacturing process do not support this combination.
We understand your disappointment, and we strive to provide the best quality and service. As a gesture of goodwill, we are offering to remake your glasses with the correct specifications that align with the products we offer.
We will reach out to you shortly via email to address this matter.
Regards,
-Goggles4u”
"I've shopped here before and truly like the products. Easy to measure and get the right fit."
"We have used your services several times and your quality and speed always come through for us"
"Received my first pair of glasses and the prescription was wrong so I contacted them. They had me emailed them a copy of my prescription and they redid the glasses. Absolutely free. Great service"
A rep from Goggles4u, Goggles4u, has responded:
“Hi Leonard,
Thank you for your feedback! We’ve escalated your concerns to the relevant team and will work on making these frames available for Canadian customers in the future. Your input is valuable, and we appreciate your patience as we strive to improve our service.
Regards,
-Goggles4u”