"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"Customer service was outstanding. The communication was friendly and gave me exactly the information that I needed. I was notified when the item had shipped and given expected delivery. When my auction items arrived, they were very securely packed with much padding. I had a great experience and wish all of my other shipping arrangements were this easy and well done! Thank you!"
"Bernice was excellent to deal with on the phone. My things were carefully picked up from a private address, well-packed, shipped across the country and arrived intact - no small feat considering the odd shape and age of the items. The service is fairly expensive, but I think I got good value for my money. "
"Our shipping inquiry was executed shortly taking in consideration all our requests and notes for customs.
The company manager sucessfully resolved the problem with the parcel delay in time.
Looking forward to our further cooperation."
"I was in a bind, other packers were giving me the run around and not available to give me options with my shipment to make it more affordable. Not only did Navis give me options, but they allowed me to sit at their desk and source items from the convenience of their office - I was able to obtain rate quotes from my shipper account and make comparisons.
The personalized efforts to make my experience cleaner and faster were above and beyond what any other pack and ship would have done for me.
I highly recommend Navis Pack and Ship and will be using them for all my shipping needs and will recommend them to anyone I know that ships valuable items, or in volume... call them, you will be as happy as I am!
Darren Ransdell
Darren Ransdell Design"
"I used them to move from OH to CA. Approximately 5-6 full pallets of home goods and furniture. They made arrangements for a local company in CA to receive the load from the carrier and then deliver it last mile to my house. The business on this end turned out to be a UPS store. The owner had to rent a truck and hire some workers to deliver. Also, it was supposed to be white glove delivery placing everything in the house where it was supposed to go. Delivery thought they were going to leave it in our garage. Obviously some kind of misunderstanding. It was taken care of. The business on the CA end of the delivery was not up to the level expected."
"Navis was completely Irresponsible. Delicate objects were not packed properly and of course broke. Two big tables were left behind in a warehouse when the rest of my items shipped to California and it took 4 months for the initial shipment and then another month to get the tables that were left behind. Horrible experience. The Navis site that recurved my stuff in Hayward and actually delivered to my home were good but stay away from navis in New York!!"
RSR Acquisition, LLC