"My order took aprox 3 weeks to arrive from order date. They said it was going to take 10 days and be free. The shipping cost $12 at the door.

The products were as expected, 1 kit did not have instructions, but I dont mind a puzzle. Very happy with other products and overall very satisfied. When I contacted goodluckybuy via there online chat system about the order status they informed me it had been delayed and gave me 4 free LED light strips.

Goodluckbuy is one of the cheapest places I have found to buy Chinese products, and when you average down "

"Ordered a kit that did arrive without two critical parts. Not small parts, large parts. It did arrive in a reasonable amount of time but I fear getting them to send the missing parts is going to be a frustrating experience as the reply to my email query was the original tracking number and no acknowledgment that any parts were missing. Also, they cherry pick the site comments and none of mine have been posted. All I've tried to post is that it came without parts and people should be aware."

"I was order from them also, Its was my first time and last time i ever buy from Goodluckbuy,they need to change them name to goodluckbye and not buy.
after my items arrive everything was damage and not working and i was try to speek with them more then 2 mouth but nobody listen or dont want to listen.this was my last time i buy from them,after a little search i was find 1 of them competition www.crazy-sell.com they have also everything that goodluckbuy sell and even more the customer service of them is perfect (very importent ) and they give tracking number for every item that they shipp in my eyes goodluckbuy down and crazy-sell up"

"I purchased an item on 1/4/12 and the item I purchased was shipped out on 1/13/12. Worst experience EVER!"

"Terrible company. Zero communication. I bought a battery from them. It appeared used and had 1/2 the original capacity. I filed a claim with Paypal, paypal says send it back and provide proof of tracking. Well, turns out the lowest price for sending it back with tracking would be $15 for registered mail and its an $8 item. I emailed the company too, and they never responded. Avoid this company, unless you like getting scammed."

"Great product range, excellent prices, very good web shop, all in all way superior to the competition.

Sufficiently quick support response.

Delivered within 2 weeks to Cape Town, South Africa

Web site tracks unfinished orders etc properly."

"Buyer's personal informations (name, full shipping address) are disclosed to world wide. that not need authentication.
I was reported this privacy problem to GoodLuckBuy. But, no response."

"Good price , Wide range of products.
Products are excellent and good value.
Customer service is not very quick but still good.
Shipping is not very fast about 10 to 20 days to Asia.

"

"Stay away!!! No Support.. before you buy anything see if you get a responce from there support, all you will get is the sound of crickets. I have tried to contact them 2 time on a FOSCAM I bought that failed after 2 months... still waiting to here from them.."

"Slowest fulfillment of any Chinese merchant to date. Ordered 11/18 received 12/18. Seller responded within 24 hours to two separate inquiries once on 12/3 providing a tracking number which showed receipt of parcel at international shipping facility in China and one on 12/17 where seller requested patience due to holiday delays.

Bottom line - exceptional prices on varied quality items from a responsible seller if you have the luxury of waiting a month for delivery. "