"Problem with exchange.The shoes PURCHASE had two were not the same size.The shifter had to call for a recepit.Associate said a receipt and card was needed.your return policy on back of receipt does not states this."
"I enjoy going to the Stage store here in Eufaula. The people are always friendly and ready to help you if you need it. I go to this store alot and I love it."
"It was nice. On this visit, Karla assisted me. She was friendly and very helpful."
"As always, my experience in shopping at Goodys was excellent. The associates speak to me everytime I go in, which is atleast once a week. They offer to assist, but don't hover. There is always an associate nearby if I need help. Our store is always neat and clean. My favorite thing about Goodys are the discounts and coupons! I never pay full price for anything. How awesome is that?"
"Was not able to find matching pieces. Asked sales associate if they had moved them to sales rack. Was receiving assistance when another associate began talking with the one helping me. They began a conversation with each other and walked away from me. If I had not needed a gift, I would have gone else where."
"The manager was very rude, she was having a meeting in the store and didn’t want to check anyone out, finally she did but was rude and told the customers they would have to wait then said she hated to have to check people out, well think that maybe her job, sure someone else may enjoy working with people, don’t believe the store will stay open long being operated like that,the store in Eufaula Alabama"
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I shop at Goody’s. The comments to question 40.1 were about Goody’s in Eufaula, Al.."
"If you truly want a good sale go to the website and look at today’s deals. I accidentally paid February bill instead of March’s bill by mistake a $14 dollar difference and had returned $133 Dollars worth of merchandise and still got charged a $38 late fee. I won’t be shopping there anymore "
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”
"Never been to Stage sorry Goody's my store love it."
"My visit was good, and pleasant. They were friendly as well as being helpful finding merchandise and giving her opinion."
"My overall experience was good."
"Very friendly and shopping atomosphere."
"I never see any goody's ads anymore"
"It was good and easy too complete"
"My experience is always spectacular! Employees always make me feel welcomed as I enter the store and like I am their top priority."
A rep from Goody's, Eufaula, AL, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”