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Customer service:
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Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2018-03-07

"My general experience was very satisfying."


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2018-02-25

"love visiting the store to see what is new-love shopping shoe dept. Love the coupons"


Verified Goody's, Gardendale, AL Shopper
Verified
4/5

2018-02-23

"Goody’s should carry pajamas again"


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2018-02-22

"Always fun to shop in Gardendale store!"


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2018-02-13

"Great! I can always find what I am looking for at a great price at Goody's."


Verified Goody's, Gardendale, AL Shopper
Verified
1/5

2018-02-06

"The associ. who checked me out, Camilla, according to my receipt, rang up my purchase of 2 identical tops & said, “I gave you a 15% discount”. As I was studying the transaction screen, she had the audacity to say, “ most people, say, ‘thank you’. I told her that I was checking the screen because the sign on the rack stated the items were 50% off. She said it was buy one get one 50% off. I told her the sign said, 50% off all Byer products. She came around the counter & proceeded to the rack holding the tops. As she got closer to me, I told her that I had heard her comment & told her she was rude. She said she was not rude. I told her she “was rude & that her customers were not as stupid as she thought they were. She said, “I didn’t say you were stupid”. I said, “no, you just spoke to me as if I were”. She said, “I’m not going to argue with you.”When she arrived at the rack, she found the sign I told her was there, removed it & rang up my 50% off purchase. She did apologize. Too late!"


Rep reply posted 2018-02-06
A rep from Goody's, Gardendale, AL, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2018-01-31

"I love this store. It is close and has fantastic sales."


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2018-01-28

"Good store, I enjoyed shopping here, employess nice and friendly"


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2018-01-06

"My general experience with Stage was excellent!"


Verified Goody's, Gardendale, AL Shopper
Verified
4/5

2017-12-30

"My experience overall was really good. I love the nice clothes and great prices. I will visit Goody's soon."


Verified Goody's, Gardendale, AL Shopper
Verified
4/5

2017-12-29

"salesperson really a 10 and first time she's waited on me"


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2017-12-09

"I really enjoyed shopping there so much so that I opened a credit card and will be going back on my next day off!"


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2017-12-08

"I really enjoy shopping at goodys and I enjoy all the associates they are Knowledgeable and courteous all the time"


Verified Goody's, Gardendale, AL Shopper
Verified
4/5

2017-12-05

"I feel its a little cramped in certain sections, some items are a little pricey without sales and or coupons."


Verified Goody's, Gardendale, AL Shopper
Verified
5/5

2017-12-03

"for surveys it was very easy and user friendly."