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Customer service:
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Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-06-22

"Overall a good place to shop. Extremely happy with the savings on today’s purchase."


Rep reply posted 2019-06-24
A rep from Goody's, Hazard, KY, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-06-15

"Very nice extremely good associates very clean environment."


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-06-06

"The employees at the Hazard Ky Goodies we so helpful I was greeted as soon as I entered their store I had my 4 month old grandson with me and there wasn’t any shopping carts available as soon as the manager saw I needed a cart a very few minutes later she as an associate to help assist me in finding a shopping cart even if she had to find one in the parking lot they only have 4 in their store so they were all being used so the manager Miss Campbell I think her name was continued to assist me with the baby while I shopped until a cart became available Now how much better does it get when you get a instore assistant to help while you shop and a manager at that Thank you Goodies for your dedication to keep your customers happy I was very please with my visit and was helped to the door with my grandson and my purchases"


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-05-25

"Great experience. Polly in Clinique was very helpful with my presell. I will be back!"


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-05-15

"I was thrilled with the purchasing I was making and had no idea that the manager was waiting on me. I explained that I was making was for our church. She graciously gave us a donation to our church. We are so grateful for all she gave us. I came back probably 6 times and purchased nearly 1000.00 through all those visits."


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-05-12

"The lady’s working this morning were friendly, nice, and provided an outstanding service. Thanks!"


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-05-10

"Great people. Love the environment and the workers"


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-05-07

"Great love the home department"


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-04-27

"Had a great experience. Associate Charley was very friendly and helped me find the perfect shirt. Really up beat and the layout of the store is nice"


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-04-21

"We had a great experience. The girls are very friendly and we will be back"


Rep reply posted 2019-04-22
A rep from Goody's, Hazard, KY, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Goody's, Hazard, KY Shopper
Verified
4/5

2019-04-07

"The sales associate (Charley) is the rudest employee I have ever encountered in a store. This is the second time I have encountered her rudeness, she definitely makes me want to never come in your store again."


Rep reply posted 2019-04-08
A rep from Goody's, Hazard, KY, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-04-01

"The store looks 10x better with all the changes they made. We had a smooth checkout and can’t wait to see what else they will be getting in"


Rep reply posted 2019-04-04
A rep from Goody's, Hazard, KY, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Goody's, Hazard, KY Shopper
Verified
1/5

2019-03-13

"The causer (Lillian or lily) was extremely rude the price changed on both my friends and my purchase twice after order was totaled some how. She had no idea what she was doing it seemed like"


Rep reply posted 2019-03-15
A rep from Goody's, Hazard, KY, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-02-27

"The store is looking better with the home move great choice"


Verified Goody's, Hazard, KY Shopper
Verified
5/5

2019-02-06

"Love that the home department is expanding. That is why I came to the store was to purchase garden items to put on my porch."