"Shopping for gifts and the selection was great. They had just what I was looking for."
"My experience was wonderful, the staff was friendly and helpful"
"I usually find value for my money, watch sales. The store did not seem prepared for after Christmas sales to support ads I recieved by post and by text. However, it appeared that they we having to update the sales manually and were not aware of corporate notices sent to customers."
"I loved the store and the vast selections. I was looking for a bonnet for a little girl, they are hard to find."
"I ordered online and got my stuff very quickly. I ordered some shoes that didn't fit and took them back to our local Goody's. The staff was very helpful. I left the original card I'd purchased the shoes with in the car and Cortez was so nice and waited so patiently for me to run and get it."
"Thank you to Erica and her staff. I had an issue where I ordered some gifts online and they were out of stock. Thankfully I found them in store and was able to get all of my gifts in time for Christmas! Thank you so much!"
"I went to a Goodys store 3 hours away and found some of what I needed to purchase some good price and some too high. Clean store but tight in some areas. Good shopping experience."
"I quit going to this store because of the very unfriendly employees but the new employees are friendly."
"I was in town for family Thanksgiving and forgot my makeup at home. After looking online I saw this store carried Estée Lauder. The lady that was forced to wait on me kept trying to push items I didn’t want or need. I only needed foundation and to be gone. After she couldn’t sell me more she became rude and very snappy with me. I will never be back and will tell my family that does live here to not give them any business as well."
"My experience with the store was great the Associatewere wonderful and very helpful you have a great selection to choose from I always go back and I can always find great gift ideas !!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I wish the store was bigger!"
"It was a lovely experience"
"Great. Just wish they had a misses section for my age group. I was either shoping old lady section or high school teen section. There needs to be a more inbetween section for 23-35 year olds."
"Great store to shop at. I wished they carried a larger variety of misses clothing like they use to. Still I love shopping here and the employees are the best to help you."
"I travel for business so I've been to several of the Stage stores. This one was a disappointment. Associates were not helpful or friendly, including the manager who I passed in the aisle and I said hi and she never responded. She was busy talking on her phone and it seemed to be a personal call from what I was over hearing. Store was messy and unorganized. Bathroom was a mess. I won't be stopping at this Goody's anymore."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”
A rep from Goody's, New Albany, MS, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”