"The staff is always super helpful and really friendly. The store is clean and I can find things easily. My favorite store in Rogersville."
"Very friendly environment with stylish clothes"
"Overall experience was good."
"We waited in line behind a couple. The cashier was friendly and even assisted with coupons. A cashier yelled across that she would take next in line. We moved over. We were not greeted. We were asked to give our phone number. We said no thanks, and the sales associate refused to move forward with the purchase without it. We gave a fake number. She punched it in asking me to repeat myself several times, although we were already frustrated. If my sweet grandmother, who is rarely able to shop out, hadn't wanted to purchase a purse, I would have walked out. The associate was rude and disrespectful. We will not return."
"Love to look around and find a bargain"
"it was a [pleasure but items i wanted were not in stock"
"Very helpful and clean and neat."
"It was very good. Good customer service. Clean store. Had most of what I was looking for. Wish they had more of a shoe section at the store in my town."
"like to see stores in our city of kingsport tn"
"I was looking for jeans that fit well & had visited other Department stores & noticed how everything was cluttered & messy, so when I come in our Goody's, I always notice how neat everything is. I really appreciate the cleanliness & organization, since I worked at Mervyn's many years ago & that was something that was stressed. If you weren't helping a customer, you better be making everything look nice. Thank you also for always greeting everyone with a smile, it's very uplifting."
"It was good, I got a great deal"
A rep from Goody's, Rogersville, TN, rbSTAGE, has responded:
“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”