"I'm never greeted by any associate when I come in or asked if I need help. I don't expect to be greeted as I am from a different culture & am not greeted at all when I go shopping there. I truly don't think the associates greet anyone as far as my experience goes with this store."
"Excellent! Worth the long drive to shop at Goody's!"
"I love this store its close to where i live and can get the. Things i need like great make up perfume clothing and shoes. That are all stylish with out going to the mall"
"The survey requires you answer question #37, but doesn’t give an option of neither, which is my answer since this is the first time I’ve been in a Goody’s in over 15 years."
"After I asked the group of girls talking for help she had no idea how to do the gift, asked for help, older rude lady had no idea, called for the manager in the back, they refused to come help."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Sales & blockbusters are great. Most items in the store are way to high or @ full price. Such as 45-50 for a top. 45-50 for pants."
"The 2 girls that I have known awhile the store manager and an associate have been very pleasant to work with. Elaine and Paula. They make it easy."
"I love coming to this store. I come by a couple times a week to see what the sale is. Michaela always greets me and helps me find good deals. I was looking for a blouse for my friend and she helped me take pictures and send them to see which she liked. She’s always very sweet and helpful every time I come in."
"Everything was great in the store except the bathrooms."
"Sherrica made my experience in Goodys Shelbyville amazing! She treated me like a friend looking out for my best interest. She helped me find my perfect makeup AND helped me to get a dress. Goodys is lucky to have her!"
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I visit this store often. All of the workers are always friendly and very helpful."
"STAGE ? i have no clue what or who that is. I didn't see a stage."
"I will NEVER go back to this store again. One nice young man told me the price of an item, one nice check out clerk helped me with a return, but when I tried to make another purchase, I encountered the absolutely rudest young woman I have ever met. I will NEVER set foot in the store again and I will do everything in my power to let all my friends know how rude this person was. Totally unnecessary and not the way to conduct business."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”
"Always enjoy going to Goodys, its clean, friendly, nicely priced items and close to home its a pleasant atmosphere. Always find something and I have purchsed over the years gift cards for my grand daughters. They enjoy it there too."
"I love the clothing styles. I always get compliments when I wear the clothes. And asked where did I buy them."
A rep from Goody's, Shelbyville, KY, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”