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Verified
5/5

2010-08-22

"I just used gophermods.com for a YLOD repair. They did an excellent job. I shipped my PS3 in its original packaging with additional packaging protecting it. My only complaint is that gophermods did not return my original PS3 box that I saved all these years in case I needed to ship it. Gophermods did not charge my credit card until they had received my PS3, diagnosed & verified that my problem was what I had suspected and that my PS3 could actually be repaired. Gophermods repaired & shipped my PS3 within 24 hours of receiving it as advertised. The whole process took about nine days. I highly recommend gophermods.com
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Verified
5/5

2010-06-17

"I may have been too hasty with my initial review...

*TBD*
"

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Verified
5/5

2010-06-13

"Excellent Service!!!! We had the red light of death. I called Sony and they wanted $178 to fix it. Gophermods only $69, so we shipped our PS3 out on June 3 and we received it back on June 11. Works great. Thankyou Gophermods, keep up the good work."

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Verified
5/5

2010-06-04

"Very efficient company. Repairs are made very fast and right the first time.
also very informative in the care and operation of repaored equipment.
I would defintely use them a gain
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Verified
5/5

2010-05-24

"Excellent service. Unlike Sony you get your original ps3 back and for half the cost. Also communication is excellent. I would e-mail them and withn a day or two I would have an answer. I would recommend Gophermods to anyone. Thank you."

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Verified
5/5

2010-03-19

"I had the dreaded YLOD and did not want to be without my PS3 for weeks and weeks. Found Gopher mods and sent my PS3 out immediately. Got it back in about a week and it works great!!! Everything went just as described on their website. Thanks for saving me not only precious weeks of playing time but saving me $$$ compared to Sony for the same repair.

I also have an iphone, and if I ever have a problem with it I would eagerly send to to them for repair after such great service.

Thanks!
"

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Verified
5/5

2010-03-16

"I had the Yellow Light of Death on my PS3 shortly after the mandatory 3.15 firmware update and I was devastated. I was reading about my options and it seemed like sending my 60 gig unit (upgraded to 300 gig) back to Sony would risk getting a refurbished item or the trade for a PS3 Slim and still cost between $130-200. Considering I had over $100 worth in downloaded content, over 400 trophies, and my copy of Modern Warfare 2 still in the disc drive, I looked to other alternatives and found Gopher Mods. Needless to say, sending an item with such high monetary and sentimental value to a third party is a bit nerve wrecking, but I was impressed by the services rendered. My PS3 was received, serviced, and sent on its way back within 36 hours. The bulk of my waiting time was the shipping to and from their facility all the way to Los Angeles. I would definitely reccomend this company to others whom have experienced issues with their PS3. One or two gripes though, I had purchased a prepaid shipping label and when I went to FedEx they said there was some issue with the account so I held on to my package until I heard back from the company owner a few days later when the issue was resolved. Also I wasn't able to reach a customer service rep on the phone because there was some issue with their phones. Instead, my voicemail was responded to by email. Aside from what I hope is a temporary issue on the part of the company, I would still refer anyone with a PS3 issue to them."

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Verified
5/5

2010-02-12

"I had already brought my PS3 to another reputable repair shop and they told me that I was out of luck on fixing it. I saw Gopher Mods online and they have a money back guarantee, so I felt that it was worth a shot. Gopher Mods fixed it and sent it back to me amazingly fast. I still need to see the repair last but I am confident that Casey (at Gopher Mods) will work with me if I have any issues. I strongly recommend them."

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Verified
5/5

2010-02-06

"I don't know about you, but it's pretty scary sending one of your favorite toys off to some unknown business for repair. The PS3 is certainly an expensive high-tech device but that's not it. It's the hundreds and hundreds of hours of hard-earned levels, awards, ... saved on the hard disk drive. Will it all come back with the PS3? Will they break the system worse than it's already broken?

Once past this, one starts to think about how long it'll take and what it'll really cost. "Oh, sorry sir, we found something else wrong that'll cost you an extra hundred bucks."

Gopher Mods was awesome in all respects. My PS3 came back working, on time and for the price quoted. I have ZERO hesitation in strongly recommending that you trust them with your PS3.
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Verified
3/5

2010-02-04

"I sent in my ps3 because it had stopped reading ps3 discs. Well Gopher Mods claims a 24 hour turnaround, but it was more like a week and a half before my ps3 was fixed. Use them at your own risk."

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Verified
1/5

2010-01-29

"I made my purchase with Gopher Mods on January 8, 2010 to repair my ps3. The experience with them was the WORSE I've ever had with any company of any sort.
Their website promises fast delivery time, which wasnt the case at all. I just got my ps3 back today, which is January 29th, 2010. Three weeks later! They promise a 24 hour turn around time. After sending Casey several emails regarding where my order was, his response was, and I quote "Hi Joe, It was sitting on the shelf and no one actually knew that it was supposed to be shipped out until I inquired why it has been boxed up and shipped."..... you kidding me?
This was of course after I found out that they could not repair my ps3 due to it falling in the class of unrepairable. Ok thats fine, but as their one email stated to me "Additionally, if you had a game that was stuck inside the console it will be taken out for you and place in a CD case.".... of course they did not do this either. I had Modern Warfare 2 stuck inside the console, which I made cystal clear to them that I needed it removed. So of course I get the broken ps3 sent back to me after three weeks of waiting for it, and the game is still stuck inside. So now I have to find a place that can remove the game without damaging it, which is going to cost me even more time and $$$.
I highly recommend avoiding this company. Terrible customer service, terrible return time, terrible overall experience.
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Verified
5/5

2010-01-20

" I got my back my PS3 from Gophermods today in good shape definetly cleaner, working fine and with no memory loss. It came back about a week from when the package would of been worked on. The only problem I had was I didn't get a email notice about when the package was sent. Which must of been some sorta mistake.
I would use them again especially since Sony seems to be raising repair rates according to some sites.
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Verified
5/5

2010-01-19

"My son's first-generation PS3 came down with the dreaded Red Blinking Light issue which caused me to start researching solutions on the web. After reading several stories about issues with the current Sony repair program (not returning game disks, poor turn around time, replacement with a refurb unit that was significantly louder, etc.), I came across some reviews for Gophermods.com.

As it turns out, we live about 20 miles away from Gophermods operation so I decided to take a drive into Minneapolis to check out their facility and drop off the PS3. The day I dropped off the system I was able to meet the owner, Casey Profita, who was in the process of training some additional staff.

Their facility was clean and well organized. The team seemed very knowledgable. Since picking up the system my son has been playing COD-MW2 and so far the blinking red light issue seems to be completely resolved. Based on their pricing and customer service I would highly recommend Gophermods.com to others with PS3 issues.
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Verified
5/5

2010-01-11

"Very fast service just like advertised. Sent out on a Monday, received back on a Saturday. Been playing it ever since with no issues. I have even upgraded hard drive since I received it back and works like a champ. Will recomend to anyone in need of a PS3 repair.

11/28/11 2 years later and unit is still running great! Had a small heat issue, cleaned unit out and back to normal! Thank you Gopher Mods!!
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Verified
5/5

2010-01-10

"Found them on web looking for an alternative to Sony repair of PS3 ... I liked the price, the tunaround and the options such as warranty, HD upgrade. Used pre-pay shipping, unit was quick turned back to me, worked just fine. You get your original unit back, unlike the big OEM's. Would definitely use them again if need arises."

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